MeridianLink experienced a minor incident on September 1, 2026 affecting Partner Connect Data Refresh, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 04:16 PM UTC
A data refresh delay affecting Partner Connect vendors has been identified. Our team is currently reviewing the cause of the delay. This mornings pipeline is now running and is expected to be completed in the next 30-45 minutes. We apologize for any inconvenience this may have caused.
- resolved Sep 01, 2026, 04:50 PM UTC
Partner Connect data is now refreshed, please reach out if there are any issues! Root Cause Assessment: The upstream ingestion process exceeded its typical processing window due to increased data volume from a recent onboarding, we are working with internal teams to ensure this does not occur in the future.