MeridianLink incident

Applications Not Appearing in ACH Pending and ACH Batch Queues

Resolved after 5 hours 47 minutes, affecting DecisionLender4 App Operational Status, on October 20, 2026.

monitoring Oct 20, 2026, 09:44 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 20, 2026, 08:08 PM UTC
Resolved
Oct 21, 2026, 01:55 AM UTC
Duration
5h 47m
Detected by Pingoru
Oct 20, 2026, 08:08 PM UTC

Affected components

DecisionLender4 App Operational Status

Update timeline

  1. investigating Oct 20, 2026, 08:08 PM UTC

    We are currently investigating an issue where applications are not appearing in the ACH Pending and ACH Batch queues.

  2. identified Oct 20, 2026, 08:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 20, 2026, 09:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 21, 2026, 01:55 AM UTC

    This incident has been resolved.

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