Resolved after 1 hour 59 minutes, affecting OpenClose and Mortgage Access and 1 more, on October 19, 2026.
The issue has been resolved, and all services are operating normally. Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.
Affected components
Update timeline
- investigating Oct 19, 2026, 02:10 PM UTC
The pricing engine, PriceMyLoan, is experiencing errors when loading FNMA rates today resulting in a delay in loading today's FNMA rate sheets. The team is working to expedite this issue. Once rates have been updated, we will inform you.
- resolved Oct 19, 2026, 04:10 PM UTC
The issue has been resolved, and all services are operating normally. Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.
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