Resolved after 18 hours 26 minutes, affecting Mortgage Access, on October 20, 2026.
This has been resolved. Loans that failed to submit before today will need to be submitted again.
Affected components
Update timeline
- investigating Oct 20, 2026, 08:23 PM UTC
MeridianLink is aware that in some cases loans created in Mortgage Access are not submitting immediately to Mortgage LOS or OpenClose LOS. This is impacting only some clients. If your loan is shown as "submitted" in Mortgage Access but you are not finding the loan in the LOS, please allow a few hours for the loan to appear. We are currently working on resolving this temporary issue.
- identified Oct 20, 2026, 10:03 PM UTC
Development has identified the issue and will be deploying a hot fix tonight 10/20/26 to resolve the submission delays.
- resolved Oct 21, 2026, 02:50 PM UTC
This has been resolved. Loans that failed to submit before today will need to be submitted again.
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