MeridianLink incident

ML Consumer/Opening - Experian Credit Pull Issues

Minor Resolved View vendor source →

MeridianLink experienced a minor incident on August 28, 2026 affecting Portal App Credit Reports and Consumer App Credit Reports and 1 more component, lasting 18h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 10:28 PM UTC
Resolved
Aug 29, 2026, 04:45 PM UTC
Duration
18h 16m
Detected by Pingoru
Aug 28, 2026, 10:28 PM UTC

Affected components

Portal App Credit ReportsConsumer App Credit ReportsPartner Integrations

Update timeline

  1. investigating Aug 28, 2026, 10:28 PM UTC

    Clients are report issues when pulling Experian Credit. You may see a 'System Unavailable' message in the credit report when attempting to view. We are investigating this and will reach out to Experian as well.

  2. investigating Aug 29, 2026, 12:01 AM UTC

    Experian is currently investigating reports of credit pull issues. We will provide updates as additional information becomes available.

  3. monitoring Aug 29, 2026, 12:11 AM UTC

    The errors appear to have been resolved. Please try ordering credit again.

  4. resolved Aug 29, 2026, 04:45 PM UTC

    This incident has been resolved.