MeridianLink incident
ML Consumer/Opening - Experian Credit Pull Issues
Resolved after 18 hours 16 minutes, affecting Portal App Credit Reports and Consumer App Credit Reports and 1 more, on August 28, 2026.
The errors appear to have been resolved. Please try ordering credit again.
Affected components
Update timeline
- investigating Aug 28, 2026, 10:28 PM UTC
Clients are report issues when pulling Experian Credit. You may see a 'System Unavailable' message in the credit report when attempting to view. We are investigating this and will reach out to Experian as well.
- investigating Aug 29, 2026, 12:01 AM UTC
Experian is currently investigating reports of credit pull issues. We will provide updates as additional information becomes available.
- monitoring Aug 29, 2026, 12:11 AM UTC
The errors appear to have been resolved. Please try ordering credit again.
- resolved Aug 29, 2026, 04:45 PM UTC
This incident has been resolved.
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