MeridianLink incident

ML Consumer/Opening - LIVE.CONSUMER server - Automated Actions is Missing Edit toolbar under Email Body

Minor Resolved View vendor source →

MeridianLink experienced a minor incident on January 23, 2026 affecting Consumer App Operational Status, lasting 18d 22h. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 10:11 PM UTC
Resolved
Feb 11, 2026, 09:03 PM UTC
Duration
18d 22h
Detected by Pingoru
Jan 23, 2026, 10:11 PM UTC

Affected components

Consumer App Operational Status

Update timeline

  1. identified Jan 23, 2026, 10:11 PM UTC

    We have identified an issue causing the Edit toolbar for the Email Body text to be missing within Automated Actions. This affects the live.consumer server. All existing automated actions are still triggering and functioning as expected. Our development team has prepared a fix, which is scheduled for deployment on Sunday night.

  2. identified Jan 23, 2026, 10:12 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 11, 2026, 09:03 PM UTC

    This issue has been resolved.