MeridianLink incident

ML Consumer/Opening - DocuSign Authentication Issue

Resolved after 3 hours 58 minutes, affecting Consumer App - Other Partner Integrations, on July 14, 2026.

resolved Jul 14, 2026, 10:14 PM UTC

DocuSign has resolved this one their end: https://status.docusign.com/incidents/1tjv34l5z9mx

Started
Jul 14, 2026, 06:15 PM UTC
Resolved
Jul 14, 2026, 10:14 PM UTC
Duration
3h 58m
Detected by Pingoru
Jul 14, 2026, 06:15 PM UTC

Affected components

Consumer App - Other Partner Integrations

Update timeline

  1. identified Jul 14, 2026, 06:15 PM UTC

    Some clients are reporting issues with DocuSign's LexisNexis Authentication service. DocuSign has acknowledged an issue on LexisNexis' end with that vendor acknowledgement as well. You can view direct status updates via DocuSign here: https://status.docusign.com/

  2. monitoring Jul 14, 2026, 07:20 PM UTC

    LexisNexis has reported resolving the issue. DocuSign is continuing to monitor.

  3. monitoring Jul 14, 2026, 07:20 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 14, 2026, 10:14 PM UTC

    DocuSign has resolved this one their end: https://status.docusign.com/incidents/1tjv34l5z9mx

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