MeridianLink incident
Encrypted SSN Values Displayed in Data Connect and Partner Connect Tables
MeridianLink experienced a minor incident on June 22, 2026 affecting Data Connect Operational Status and Partner Connect Operational Status, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 03:00 PM UTC
Summary: We are aware of an issue where some clients are seeing encrypted SSN values in various Data Connect and Partner Connect tables instead of the expected decrypted values. Our engineering team is actively investigating and working to restore normal behavior. Impact: Clients accessing SSN fields via Data Connect and Partner Connect may see encrypted values rather than decrypted values. Current Status: Our development team has identified the issue and is actively working on a resolution. We will provide updates as progress is made.
- identified Jun 22, 2026, 05:59 PM UTC
Data Connect clients can now rerun their pipelines to pull in decrypted SSNs. Our team is now working to implement a fix for Partner Connect.
- resolved Jun 23, 2026, 08:31 PM UTC
Partner Connect vendors are now able to see decrypted SSNs in the pipeline.