MeridianLink incident

Encrypted SSN Values Displayed in Data Connect and Partner Connect Tables

MeridianLink is currently experiencing a minor incident affecting Data Connect Operational Status and Partner Connect Operational Status, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 03:00 PM UTC
Resolved
Ongoing
Duration
● 3h 36m
Detected by Pingoru
Jun 22, 2026, 03:00 PM UTC

Affected components

Data Connect Operational StatusPartner Connect Operational Status

Update timeline

  1. investigating Jun 22, 2026, 03:00 PM UTC

    Summary: We are aware of an issue where some clients are seeing encrypted SSN values in various Data Connect and Partner Connect tables instead of the expected decrypted values. Our engineering team is actively investigating and working to restore normal behavior. Impact: Clients accessing SSN fields via Data Connect and Partner Connect may see encrypted values rather than decrypted values. Current Status: Our development team has identified the issue and is actively working on a resolution. We will provide updates as progress is made.

  2. identified Jun 22, 2026, 05:59 PM UTC

    Data Connect clients can now rerun their pipelines to pull in decrypted SSNs. Our team is now working to implement a fix for Partner Connect.