MeridianLink incident

PriceMyLoan - rates for Paramount Residential Mortgage are delayed

Resolved after 2 hours 25 minutes, affecting Mortgage Access and OpenClose Pricing Engine (PriceMyLoan) and 1 more, on June 5, 2026.

resolved Jun 05, 2026, 08:33 PM UTC

The issue has been resolved, and all services are operating normally. Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.

Started
Jun 05, 2026, 06:08 PM UTC
Resolved
Jun 05, 2026, 08:33 PM UTC
Duration
2h 25m
Detected by Pingoru
Jun 05, 2026, 06:08 PM UTC

Affected components

Mortgage AccessOpenClose Pricing Engine (PriceMyLoan)Mortgage App Pricing Engine (PML)

Update timeline

  1. investigating Jun 05, 2026, 06:08 PM UTC

    The PriceMyLoan team has advised that the loading of rates for today for Paramount Residential Mortgage has been delayed. As soon as today's rates have been loaded, we will update you here.

  2. resolved Jun 05, 2026, 08:33 PM UTC

    The issue has been resolved, and all services are operating normally. Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.

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