MeridianLink incident

Partner Connect - Data Refresh Delay

Resolved after 11 hours 46 minutes, affecting Partner Connect Data Refresh, on May 28, 2026.

resolved May 29, 2026, 12:55 AM UTC

The pipeline refresh has completed successfully, and all Partner Connect data is now fully up to date for affected partners. Our team will continue monitoring the pipeline to ensure the next scheduled refresh runs as expected. At this time, no further issues are anticipated. We appreciate your patience while we worked through this issue.

Started
May 28, 2026, 01:09 PM UTC
Resolved
May 29, 2026, 12:55 AM UTC
Duration
11h 46m
Detected by Pingoru
May 28, 2026, 01:09 PM UTC

Affected components

Partner Connect Data Refresh

Update timeline

  1. investigating May 28, 2026, 01:09 PM UTC

    A data refresh delay affecting Partner Connect vendors has been identified. Our team is investigating and working toward resolution. We apologize for any inconvenience this may have caused.

  2. identified May 28, 2026, 05:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 29, 2026, 12:55 AM UTC

    The pipeline refresh has completed successfully, and all Partner Connect data is now fully up to date for affected partners. Our team will continue monitoring the pipeline to ensure the next scheduled refresh runs as expected. At this time, no further issues are anticipated. We appreciate your patience while we worked through this issue.

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