MeridianLink incident

Mortgage Access - clients reporting spouse data removed upon loan submission

Resolved after 19 hours 12 minutes, affecting Mortgage Access, on May 27, 2026.

identified May 27, 2026, 11:22 PM UTC

This issue will be fixed today 5/27/26 after a hot fix deployment at 6:30pm PT.

Started
May 27, 2026, 07:39 PM UTC
Resolved
May 28, 2026, 02:52 PM UTC
Duration
19h 12m
Detected by Pingoru
May 27, 2026, 07:39 PM UTC

Affected components

Mortgage Access

Update timeline

  1. investigating May 27, 2026, 07:39 PM UTC

    We are currently investigating this issue for Mortgage Access POS.

  2. identified May 27, 2026, 11:22 PM UTC

    This issue will be fixed today 5/27/26 after a hot fix deployment at 6:30pm PT.

  3. resolved May 28, 2026, 02:52 PM UTC

    This issue has been resolved.

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