MeridianLink incident

MeridianLink PriceMyLoan FNMA ratesheet processing delays for some customers

Resolved after 34 minutes, affecting Mortgage Access and OpenClose Pricing Engine (PriceMyLoan) and 1 more, on October 26, 2026.

resolved Oct 26, 2026, 02:05 PM UTC

The issue has been resolved, and all services are operating normally. Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.

Started
Oct 26, 2026, 01:30 PM UTC
Resolved
Oct 26, 2026, 02:05 PM UTC
Duration
34m
Detected by Pingoru
Oct 26, 2026, 01:30 PM UTC

Affected components

Mortgage AccessOpenClose Pricing Engine (PriceMyLoan)Mortgage App Pricing Engine (PML)

Update timeline

  1. investigating Oct 26, 2026, 01:30 PM UTC

    The PriceMyLoan team has reported experiencing errors this morning when uploading FNMA rates, but this is only impacting some customers. We are working to resolve this issue as quickly as possible.

  2. resolved Oct 26, 2026, 02:05 PM UTC

    The issue has been resolved, and all services are operating normally. Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.

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