MeridianLink incident

Meridianlink Consumer - Error on locked applications

Resolved after 23 hours 34 minutes, affecting Consumer App Operational Status, on September 17, 2026.

identified Sep 17, 2026, 03:32 PM UTC

Our developers have identified the issue and are working on a fix, which we expect to deploy tonight. In the meantime, please continue using the workaround provided.

Started
Sep 17, 2026, 02:03 PM UTC
Resolved
Sep 18, 2026, 01:37 PM UTC
Duration
23h 34m
Detected by Pingoru
Sep 17, 2026, 02:03 PM UTC

Affected components

Consumer App Operational Status

Update timeline

  1. identified Sep 17, 2026, 02:03 PM UTC

    We have identified the cause of the issue impacting Meridianlink Consumer: locked applications. Our teams are working on a resolution and taking steps to restore normal operation. The current workaround is to exit the application and reopen it, or unlock the application. We will continue to share updates as progress.

  2. identified Sep 17, 2026, 03:06 PM UTC

    We have identified the cause of the issue impacting Meridianlink Consumer: locked applications. Our teams are working on a resolution and taking steps to restore normal operation. We will continue to share updates as progress.

  3. identified Sep 17, 2026, 03:32 PM UTC

    Our developers have identified the issue and are working on a fix, which we expect to deploy tonight. In the meantime, please continue using the workaround provided.

  4. resolved Sep 18, 2026, 01:37 PM UTC

    This incident has been resolved.

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