Resolved after 2 hours 43 minutes, affecting DecisionLender4 Partner Integrations, on September 4, 2026.
Dealertrack has informed us that the issue has been resolved. As of approximately 11:30 AM EST, services should be functioning normally. Please review and let us know if you continue to experience any issues.
Affected components
Update timeline
- investigating Sep 04, 2026, 02:36 PM UTC
We have received reports that Dealertrack e-Contracting is not functioning properly. In addition, some clients have reported that decisioning updates are not being reflected in Dealertrack as expected.
- identified Sep 04, 2026, 02:36 PM UTC
Our team has investigated the reports and confirmed that Dealertrack has been notified of the issue. We are working with them to determine the root cause and obtain additional information regarding resolution efforts.
- monitoring Sep 04, 2026, 02:38 PM UTC
We will continue to monitor the situation and provide updates as additional information becomes available.
- resolved Sep 04, 2026, 05:19 PM UTC
Dealertrack has informed us that the issue has been resolved. As of approximately 11:30 AM EST, services should be functioning normally. Please review and let us know if you continue to experience any issues.
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