Mercury incident
Website Login Issues for Payroll Business Banking Users
Minor Vendor's status page →
Resolved on October 27, 2026.
Between 9:15 and 10:57 AM CT, a bug in our Payroll product caused business banking Payroll users visiting Mercury via the website to be logged out when they opened the website. The bug has been remediated and the incident is resolved. Logins are fully restored and operating normally.
Update timeline
- resolved Oct 27, 2026, 02:15 PM UTC
Between 9:15 and 10:57 AM CT, a bug in our Payroll product caused business banking Payroll users visiting Mercury via the website to be logged out when they opened the website. The bug has been remediated and the incident is resolved. Logins are fully restored and operating normally.
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