Mercury incident

Account Actions Experiencing Delays

Minor Resolved View vendor source →

Mercury experienced a minor incident on September 2, 2026 affecting Money Movement and Check Deposits, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 12:02 AM UTC
Resolved
Sep 02, 2026, 02:07 AM UTC
Duration
2h 5m
Detected by Pingoru
Sep 02, 2026, 12:02 AM UTC

Affected components

Money MovementCheck Deposits

Update timeline

  1. investigating Sep 02, 2026, 12:02 AM UTC

    Status: Investigating We're investigating reports of delays to automated emails, accounting bank feeds, and transfers that may be impacting some customers. We are aware of this issue and our team is actively looking into it. We'll share an update as soon as we have more information. No action is needed from you at this time. Affected components Check Deposits (Degraded performance) Bill Pay & Invoicing (Degraded performance) Integrations & API (Degraded performance) Money Movement (Degraded performance)

  2. resolved Sep 02, 2026, 02:07 AM UTC

    Status: Resolved This incident has been resolved. Impacted account functions are fully restored and operating normally. No further action is needed. Thank you for your patience. Affected components Check Deposits (Operational) Bill Pay & Invoicing (Operational) Integrations & API (Operational) Money Movement (Operational)