Mendix Outage History

Mendix is up right now

Mendix had 60 outages in the last 2 years totaling 1164h 4m of downtime — averaging 2.5 incidents per month.

There were 60 Mendix outages since September 15, 2025 totaling 1164h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.mendix.com

Minor September 2, 2026

Mendix Public Cloud Performance Issues

Detected by Pingoru
Sep 02, 2026, 12:31 PM UTC
Resolved
Sep 15, 2026, 03:03 PM UTC
Duration
13d 2h
Affected: Mendix Cloud US-EastMendix Cloud EU (Frankfurt)Mendix Cloud Asia Pacific (Tokyo)Mendix Cloud Dedicated US-West EchoMendix Cloud Dedicated UK EchoMendix Cloud UKMendix Cloud Dedicated Asia Pacific (Singapore) EchoMendix Cloud IEMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East MikeMendix Cloud US-WestMendix Cloud Dedicated US-East PapaMendix Cloud Asia Pacific (Sydney)Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud Canada (Central)Mendix Cloud Dedicated EU (Frankfurt) UniformMendix Cloud Asia Pacific (Singapore)Mendix Cloud Dedicated Asia Pacific (Singapore) AbleMendix Cloud Dedicated US-East KiloMendix Cloud Dedicated US-East CharlieMendix Cloud Asia Pacific (Mumbai)Mendix Cloud Dedicated US-East ColinMendix Cloud Dedicated EU (Frankfurt) MetroMendix Cloud Africa (Cape Town)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)
Timeline · 4 updates
  1. investigating Sep 02, 2026, 12:31 PM UTC

    We are getting reports from customers who are experiencing performance degradation of their application after its database was upgraded to a higher PostgreSQL version.

  2. investigating Sep 04, 2026, 01:01 PM UTC

    We are getting reports from customers who are experiencing performance degradation of their application after its database was upgraded to a higher PostgreSQL version. Based on the reports we received we have decided to postpone the PostgreSQL17 maintenance until further notice.

  3. investigating Sep 07, 2026, 03:12 PM UTC

    We are continuing to investigate the issue. We have determined that currently no more than 0.07% of deployed environments are affected, and customers of those affected environments are already in contact with our Support dept. As mentioned in the previous update; we have decided to postpone the PostgreSQL maintenance until further notice. Customers for whom the maintenance was postponed will be notified no less than 2 weeks in advance before maintenance will be resumed.

  4. resolved Sep 15, 2026, 03:03 PM UTC

    This incident is resolved. A workaround is available for the performance degradation reported after the PostgreSQL upgrade. Our Support department is in direct contact with each affected customer. As previously communicated, the platform-wide PostgreSQL 17 maintenance remains postponed until further notice. Customers whose maintenance was postponed will be notified no less than two weeks in advance before it is resumed. There is no platform-wide impact, and all components have been returned to operational.

Read the full incident report →

Minor August 30, 2026

Mendix portal degraded performance

Detected by Pingoru
Aug 30, 2026, 07:38 PM UTC
Resolved
Aug 31, 2026, 07:55 AM UTC
Duration
12h 16m
Affected: Mendix Cloud US-EastMendix Cloud Dedicated US-West EchoMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East MikeMendix Cloud US-WestMendix Cloud Dedicated US-East PapaMendix Cloud Canada (Central)Mendix Cloud Dedicated US-East KiloMendix Cloud Dedicated US-East CharlieMendix Cloud Dedicated US-East ColinMendix Cloud South America (São Paulo)
Timeline · 3 updates
  1. investigating Aug 30, 2026, 07:38 PM UTC

    We are currently investigating issue with metrics availability in some production clusters. Customers will see 'No data' on the metrics page. We will update the incident when we have more information.

  2. monitoring Aug 31, 2026, 06:33 AM UTC

    Metrics and Alerts for impacted applications are available again. We'll keep monitoring the results.

  3. resolved Aug 31, 2026, 07:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 30, 2026

Mendix Portal partial outage

Detected by Pingoru
Aug 30, 2026, 07:20 PM UTC
Resolved
Aug 30, 2026, 07:34 PM UTC
Duration
14m
Affected: Project Management
Timeline · 4 updates
  1. identified Aug 30, 2026, 07:20 PM UTC

    We are investigating an issue with Mendix Portal. Customers may experience problems accessing and managing their projects. This incident will be updated in 1 hour, or as events warrant.

  2. identified Aug 30, 2026, 07:21 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 30, 2026, 07:31 PM UTC

    The production environment of projects.home.mendix.com has been restarted and we are monitoring the results.

  4. resolved Aug 30, 2026, 07:34 PM UTC

    The incident has been resolved.

Read the full incident report →

Major August 28, 2026

Mendix Cloud Mendix Cloud Dedicated EU (Frankfurt) Sierra partial outage

Detected by Pingoru
Aug 28, 2026, 02:50 PM UTC
Resolved
Aug 21, 2026, 08:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 28, 2026, 02:50 PM UTC

    Between 10:04 UTC and 20:00 UTC on August 21, applications in this dedicated cluster were unable to establish connections to other applications in the same dedicated cluster. Applications that depend on data provided by another application may have been unavailable to end users during this period. The cause was identified in the platform network configuration and a fix has been applied. Connectivity between applications has been restored and confirmed. No action is required from customers, and it was not necessary to restart or redeploy applications. If you continue to experience any problems, please contact Mendix Support.

Read the full incident report →

Notice August 28, 2026

Mendix Cloud Mendix Cloud Dedicated EU partial outage

Detected by Pingoru
Aug 28, 2026, 02:44 PM UTC
Resolved
Aug 21, 2026, 08:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 28, 2026, 02:44 PM UTC

    We are investigating an incident in the region Mendix Cloud Dedicated EU. Customers may experience problems to connect to other applications in the same Mendix Cloud Dedicated EU cluster.

Read the full incident report →

Notice August 18, 2026

App stability impacted after maintenance

Detected by Pingoru
Aug 18, 2026, 09:26 AM UTC
Resolved
Aug 17, 2026, 07:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 18, 2026, 09:26 AM UTC

    Maintenances have been cancelled due to platform instability. Any environment that experienced a cancelled maintenance can be operated normally. Some of the environments are experiencing high database load. This is due to failed optimization tasks during the maintenance. We are in the process of rescheduling them. Performance should return to normal after they have been executed.

Read the full incident report →

Major August 12, 2026

Mendix Public Cloud Deployment Failures

Detected by Pingoru
Aug 12, 2026, 08:44 PM UTC
Resolved
Aug 13, 2026, 06:30 AM UTC
Duration
9h 45m
Affected: Mendix Cloud US-EastMendix Cloud DeploymentMendix Cloud EU (Frankfurt)Mendix Cloud Asia Pacific (Tokyo)Mendix Cloud Dedicated US-West EchoMendix Cloud Dedicated UK EchoMendix Cloud UKMendix Cloud Dedicated Asia Pacific (Singapore) EchoMendix Cloud IEMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East MikeMendix Cloud US-WestMendix Cloud Dedicated US-East PapaMendix Cloud Asia Pacific (Sydney)Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud Canada (Central)Mendix Cloud Dedicated EU (Frankfurt) UniformMendix Cloud Asia Pacific (Singapore)Mendix Cloud Dedicated Asia Pacific (Singapore) AbleMendix Cloud Dedicated US-East KiloMendix Cloud Dedicated US-East CharlieMendix Cloud Asia Pacific (Mumbai)Mendix Cloud Dedicated US-East ColinMendix Cloud Dedicated EU (Frankfurt) MetroMendix Cloud Africa (Cape Town)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)
Timeline · 4 updates
  1. investigating Aug 12, 2026, 08:44 PM UTC

    We are investigating an incident with deployments. Customers may experience failed deployments. This incident will be updated in 1 hour, or as events warrant.

  2. identified Aug 12, 2026, 09:37 PM UTC

    We have identified the issue. We notice intermittent network issues with an external package store. Impacted customers can retry their deployment. This incident will be updated in 12 hours, or as events warrant.

  3. monitoring Aug 13, 2026, 03:04 AM UTC

    The external package store has recovered and is now operating normally. We are continuing to monitor the system to confirm full stability.

  4. resolved Aug 13, 2026, 06:30 AM UTC

    The incident has been resolved.

Read the full incident report →

Minor July 29, 2026

Mendix Cloud Free Apps Degraded Performance

Detected by Pingoru
Jul 29, 2026, 06:45 AM UTC
Resolved
Jul 30, 2026, 08:20 AM UTC
Duration
1d 1h
Affected: Mendix Cloud Free Tier EU
Timeline · 6 updates
  1. investigating Jul 29, 2026, 06:45 AM UTC

    We are investigating a platform incident with Free Apps. Customers may experience intermittent failures during free app deployments. This incident will be updated in 1 hour, or as events warrant.

  2. investigating Jul 29, 2026, 06:46 AM UTC

    We are continuing to investigate the issue.

  3. investigating Jul 29, 2026, 06:47 AM UTC

    We are investigating a platform incident with Free Apps. Customers may experience intermittent failures during free app deployments. This incident will be updated in 1 hour, or as events warrant.

  4. identified Jul 29, 2026, 12:03 PM UTC

    The issue has been identified. We're planning to release this fix on 29 Jul at 1500 UTC as a hotfix.

  5. monitoring Jul 29, 2026, 03:13 PM UTC

    The hotfix has been released and free apps deployments are working again. We'll continue to monitor the results.

  6. resolved Jul 30, 2026, 08:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 28, 2026

Mendix Portal degraded performance

Detected by Pingoru
Jul 28, 2026, 12:09 PM UTC
Resolved
Jul 30, 2026, 08:20 AM UTC
Duration
1d 20h
Affected: Backups
Timeline · 5 updates
  1. investigating Jul 28, 2026, 12:09 PM UTC

    We are investigating an issue with Mendix Portal where customers may experience issues with uploading backups. This incident will be updated in 1 hour, or as events warrant.

  2. identified Jul 28, 2026, 01:52 PM UTC

    The issue has been identified and we're working on a fix. We will provide updates as more information becomes available.

  3. identified Jul 28, 2026, 03:50 PM UTC

    The fix is taking longer than expected. We're planning to release this fix on 29 Jul at 1500 UTC as a hotfix. Unfortunately we cannot offer any workaround for uploading backups until the fix is released and we apologize for the inconvenience caused by this issue.

  4. monitoring Jul 29, 2026, 03:10 PM UTC

    The hotfix has been deployed and we're monitoring the results. Impacted customers can upload backups again.

  5. resolved Jul 30, 2026, 08:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 23, 2026

Custom domains unavailable after restart

Detected by Pingoru
Jul 23, 2026, 09:30 AM UTC
Resolved
Jul 23, 2026, 12:50 PM UTC
Duration
3h 19m
Affected: Mendix Cloud DeploymentCustom domains
Timeline · 4 updates
  1. investigating Jul 23, 2026, 09:30 AM UTC

    We are investigating an incident with custom domains being unavailable after restarting the environment. Customers may experience: - The application being unavailable on the custom domain - Custom domains not shown on Mendix Portal We advise customers with a custom domain on their application to not restart or deploy to those applications for the time being. This incident will be updated in 1 hour, or as events warrant.

  2. investigating Jul 23, 2026, 09:35 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 23, 2026, 10:16 AM UTC

    A fix has been implemented. Restarting the application environment recovers the custom domains. We will continue to monitor the results.

  4. resolved Jul 23, 2026, 12:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 23, 2026

Issue with database in sbom server.

Detected by Pingoru
Jul 23, 2026, 07:38 AM UTC
Resolved
Jul 23, 2026, 03:04 PM UTC
Duration
7h 26m
Affected: Control CenterSoftware Composition
Timeline · 5 updates
  1. investigating Jul 23, 2026, 07:38 AM UTC

    We are currently investigation issue.

  2. identified Jul 23, 2026, 02:35 PM UTC

    Issue was identified as a problem with the cleanup of Old SBOMs.

  3. monitoring Jul 23, 2026, 02:36 PM UTC

    Fix is applied and we will monitor the performance.

  4. resolved Jul 23, 2026, 03:04 PM UTC

    Incident has been resolved.

  5. postmortem Jul 23, 2026, 03:05 PM UTC

    [RCA 006 - SBOM Server RDS CPU saturation & connection-pool exhaustion - Control Center \(Cloud\)](https://mendix.atlassian.net/wiki/spaces/CCC1/pages/4923031817/RCA+006+-+SBOM+Server+RDS+CPU+saturation+connection-pool+exhaustion)

Read the full incident report →

Minor July 15, 2026

Expired Certificate for *.mendix.com domain

Detected by Pingoru
Jul 15, 2026, 03:02 AM UTC
Resolved
Jul 15, 2026, 12:22 PM UTC
Duration
9h 19m
Affected: Mendix Cloud US-EastMendix Cloud Dedicated EU (Frankfurt) AlfaMendix Cloud EU (Frankfurt)Mendix Cloud Dedicated US-West AlfaMendix Cloud Asia Pacific (Tokyo)Mendix Cloud Dedicated US-West EchoMendix Cloud Free Tier EUMendix Cloud Dedicated UK EchoMendix Cloud UKMendix Cloud Dedicated Asia Pacific (Singapore) EchoMendix Cloud IEMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East MikeMendix Cloud US-WestMendix Cloud Dedicated US-East PapaMendix Cloud Asia Pacific (Sydney)Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud Canada (Central)Mendix Cloud Dedicated EU (Frankfurt) UniformMendix Cloud Asia Pacific (Singapore)Mendix Cloud Dedicated Asia Pacific (Singapore) AbleMendix Cloud Dedicated US-East KiloMendix Cloud Dedicated US-East CharlieMendix Cloud Asia Pacific (Mumbai)Mendix Cloud Dedicated US-East ColinMendix Cloud Middle East (Bahrain)Mendix Cloud Dedicated EU (Frankfurt) MetroMendix Cloud Africa (Cape Town)Mendix Cloud Middle East (UAE)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)Mendix Cloud EU (Frankfurt): GenAI ResourcesMendix Cloud Canada (Central): GenAI Resources
Timeline · 3 updates
  1. identified Jul 15, 2026, 03:02 AM UTC

    We have identified an incident related to an expired certificate. The wildcard for the mendix.com domain is affected. The team is working on solving the problem.

  2. monitoring Jul 15, 2026, 03:24 AM UTC

    We have corrected the certificate and are monitoring the issue.

  3. resolved Jul 15, 2026, 12:22 PM UTC

    The expired wildcard TLS certificate for *.mendix.com has been replaced across all affected endpoints. We have verified that services have returned to normal operation across all Mendix Cloud regions. This incident is now resolved.

Read the full incident report →

Minor July 6, 2026

Issue with Database provisioning and downsizing on Mendix Cloud UK cluster

Detected by Pingoru
Jul 06, 2026, 12:03 PM UTC
Resolved
Jul 23, 2026, 12:51 PM UTC
Duration
17d
Affected: Mendix Cloud UK
Timeline · 4 updates
  1. identified Jul 06, 2026, 12:03 PM UTC

    We are facing issues with database provisioning in the Mendix Cloud UK cluster. Customers will experience issues while creating new apps but existing apps will work fine. Issue is related to our cloud provider not having capacity on one of the availability zones. Please do not deploy new applications if you are deploying for the first time, perform downsizes, or clear database during the incident.

  2. identified Jul 13, 2026, 12:32 PM UTC

    We are continuing to work on a fix for this issue. This incident will be updated in 24 hours, or as events warrant.

  3. monitoring Jul 17, 2026, 09:28 AM UTC

    A fix has been implemented and we are monitoring the results. Customers are free to deploy (for the first time), perform downsizes, or clear databases again.

  4. resolved Jul 23, 2026, 12:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 30, 2026

Failures on building Deployment Packages

Detected by Pingoru
Jun 30, 2026, 02:00 PM UTC
Resolved
Jul 02, 2026, 07:56 AM UTC
Duration
1d 17h
Affected: Mendix on KubernetesMendix Cloud DeploymentPartner Cloud Deployment SAP CloudMendix on Azure
Timeline · 5 updates
  1. investigating Jun 30, 2026, 02:00 PM UTC

    We are investigating an issue when building Deployment Packages from the Developer Portal. Affected applications can deploy an existing package but can not build a deployment package.

  2. monitoring Jun 30, 2026, 02:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jul 01, 2026, 02:52 PM UTC

    We're investigating an issue with building deployment packages for Mendix Runtime 11.12 from the Developer Portal. All other Runtimes are unaffected. As a workaround, customers can build the package locally using Studio Pro and upload the package on Developer Portal

  4. monitoring Jul 01, 2026, 04:07 PM UTC

    A fix has been implemented and we are monitoring the results. Customers should be able to build deployment packages for Mendix Runtime 11.12 from the Developer Portal again.

  5. resolved Jul 02, 2026, 07:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 22, 2026

Issue with Database provisioning on Mendix Cloud UK cluster

Detected by Pingoru
Jun 22, 2026, 01:30 PM UTC
Resolved
Jun 25, 2026, 08:22 AM UTC
Duration
2d 18h
Affected: Mendix Cloud DeploymentMendix Cloud UK
Timeline · 3 updates
  1. investigating Jun 22, 2026, 01:30 PM UTC

    We are facing issues with database provisioning in the Mendix Cloud UK cluster. Customers will experience issues while creating new apps but existing apps will work fine. Issue is related to our cloud provider not having capacity on one of the availability zones. Please do not deploy new applications if you are deploying for the first time, perform downsizes, or clear database during the incident.

  2. monitoring Jun 23, 2026, 02:46 PM UTC

    We have implemented a fix which enables additional availability zones for resource creation. We will keep monitoring the situation. Customers can continue deploying applications

  3. resolved Jun 25, 2026, 08:22 AM UTC

    We are good with the database provisioning in the UK cluster. Resolving the incident

Read the full incident report →

Minor June 17, 2026

Issue with database provisioning on Mendix Cloud

Detected by Pingoru
Jun 17, 2026, 12:44 PM UTC
Resolved
Jun 18, 2026, 09:24 AM UTC
Duration
20h 40m
Affected: Mendix Cloud DeploymentMendix Cloud UK
Timeline · 2 updates
  1. identified Jun 17, 2026, 12:44 PM UTC

    We are investigating an incident with databases in the Mendix Cloud UK cluster. Customers may experience issues connecting to the database or deploying their app. Issue is related to our cloud provider not having capacity on one of the availability zones. Please do not deploy new applications, perform downsizes, or clear database during the incident. This incident will be updated in 1 hour, or as events warrant.

  2. resolved Jun 18, 2026, 09:24 AM UTC

    Our cloud provider has restored capacity in the affected availability zone, and this incident is now resolved. The issues with connecting to databases and deploying applications in the Mendix Cloud UK cluster have been cleared. Operations that were paused as a precaution, including first time deployments, downsizes, and database clears, can now be resumed safely. If you continue to experience any problems, please contact Mendix Support. We apologize for the inconvenience and thank you for your patience throughout the incident.

Read the full incident report →

Minor May 21, 2026

Mendix Cloud (Frankfurt)- Missing logs on subset of apps

Detected by Pingoru
May 21, 2026, 12:49 PM UTC
Resolved
May 22, 2026, 09:01 AM UTC
Duration
20h 11m
Affected: Mendix Cloud EU (Frankfurt)Logging, Monitoring, and Alerting
Timeline · 4 updates
  1. investigating May 21, 2026, 12:49 PM UTC

    Some of the apps are experiencing issues accessing the logs. The team is investigating the issue.

  2. identified May 21, 2026, 01:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 21, 2026, 01:17 PM UTC

    A fix has been implemented, and we are monitoring the results. Note on log retention: For the affected environments, application and access logs between 13:00 UTC on 20 May 2026 and the time of resolution are not recoverable. Customers reviewing log data from this window will see a gap covering this period.

  4. resolved May 22, 2026, 09:01 AM UTC

    The incident has been resolved. Application logs and access logs are available after the fix. Unfortunately we won't be able to recover the missing logs. We apologize for the inconvenience caused by this outage.

Read the full incident report →

Minor May 19, 2026

Mendix Cloud Incident

Detected by Pingoru
May 19, 2026, 09:59 AM UTC
Resolved
May 21, 2026, 08:50 AM UTC
Duration
1d 22h
Affected: Mendix Cloud US-EastMendix Cloud DeploymentMendix Cloud EU (Frankfurt)Mendix Cloud Asia Pacific (Tokyo)Mendix Cloud Free Tier EUMendix Cloud UKMendix Cloud IEMendix Cloud US-WestMendix Cloud Asia Pacific (Sydney)Mendix Cloud Canada (Central)Mendix Cloud Asia Pacific (Singapore)Mendix Cloud Asia Pacific (Mumbai)Mendix Cloud Middle East (Bahrain)Mendix Cloud Africa (Cape Town)Mendix Cloud Middle East (UAE)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)Mendix Cloud EU (Frankfurt): GenAI ResourcesMendix Cloud Canada (Central): GenAI Resources
Timeline · 3 updates
  1. investigating May 19, 2026, 09:59 AM UTC

    We are currently investigating this issue.

  2. monitoring May 19, 2026, 11:33 AM UTC

    The issue has been identified. The issue is affecting backups, restore package creation, deployments and pipelines. A fix has been applied, and we are monitoring the platform.

  3. resolved May 21, 2026, 08:50 AM UTC

    The recent deployment performance improvements introduced some unexpected production-specific issues that affected deployment stability. This has now been resolved, and we’ve further strengthened monitoring and safeguards to help prevent similar disruptions in the future.

Read the full incident report →

Minor May 19, 2026

Deployment failures

Detected by Pingoru
May 19, 2026, 08:35 AM UTC
Resolved
May 21, 2026, 08:50 AM UTC
Duration
2d
Affected: Mendix Cloud DeploymentMendix Cloud EU (Frankfurt)Mendix Cloud EU (Frankfurt 2)
Timeline · 5 updates
  1. investigating May 19, 2026, 08:35 AM UTC

    We are currently investigating why deployments are stuck or failing.

  2. investigating May 19, 2026, 08:40 AM UTC

    We are continuing to investigate this issue.

  3. identified May 19, 2026, 09:14 AM UTC

    The issue has been identified. The team is working on a fix. Deploying the app without taking a backup option can be used as a workaround until the a fix is applied.

  4. monitoring May 19, 2026, 11:34 AM UTC

    A fix has been implemented, and we are monitoring the issue.

  5. resolved May 21, 2026, 08:50 AM UTC

    The recent deployment performance improvements introduced some unexpected production-specific issues that affected deployment stability. This has now been resolved, and we’ve further strengthened monitoring and safeguards to help prevent similar disruptions in the future.

Read the full incident report →

Notice May 18, 2026

Licensing Service Hotfix

Detected by Pingoru
May 18, 2026, 12:38 PM UTC
Resolved
May 18, 2026, 12:40 PM UTC
Duration
1m
Affected: Licensing Service
Timeline · 2 updates
  1. investigating May 18, 2026, 12:38 PM UTC

    We are currently investigating this issue.

  2. resolved May 18, 2026, 12:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 12, 2026

Apps are not reachable

Detected by Pingoru
May 12, 2026, 04:49 PM UTC
Resolved
May 15, 2026, 07:03 AM UTC
Duration
2d 14h
Affected: Mendix Cloud US-EastMendix Cloud DeploymentMendix Cloud EU (Frankfurt)Logging, Monitoring, and AlertingMendix Cloud Asia Pacific (Tokyo)BackupsMendix Cloud Free Tier EUMendix Cloud UKMendix Cloud IEMendix Cloud US-WestMendix Cloud Asia Pacific (Sydney)Mendix Cloud Canada (Central)Mendix Cloud Asia Pacific (Singapore)Mendix Cloud Asia Pacific (Mumbai)Mendix Cloud Middle East (Bahrain)Mendix Cloud Africa (Cape Town)Mendix Cloud Middle East (UAE)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)
Timeline · 4 updates
  1. investigating May 12, 2026, 04:49 PM UTC

    We are currently investigating the issue.

  2. identified May 12, 2026, 05:19 PM UTC

    We identified the root cause. The team is working on solving the problem.

  3. monitoring May 12, 2026, 05:56 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved May 15, 2026, 07:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 9, 2026

Issues accessing Project Management in Mendix Portal via sprintr.home.mendix.com

Detected by Pingoru
May 09, 2026, 01:30 AM UTC
Resolved
May 09, 2026, 02:43 AM UTC
Duration
1h 12m
Affected: Project Management
Timeline · 3 updates
  1. investigating May 09, 2026, 01:30 AM UTC

    We are currently investigating an issue affecting access to Mendix Portal via sprintr.home.mendix.com. Customers may experience browser security warnings or be unable to access the service through this URL. At this time, the issue appears to be related to the SSL/TLS certificate presented for this domain. We are working to restore normal access as quickly as possible and will provide an update as soon as more information is available. As a temporary workaround, customers can access the service using: projectservice.mendix.com Mendix Cloud deployment and monitoring services are not affected and remain fully operational via cloud.home.mendix.com.

  2. monitoring May 09, 2026, 02:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 09, 2026, 02:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 8, 2026

Mendix Cloud Platform Hotfix

Detected by Pingoru
May 08, 2026, 12:52 PM UTC
Resolved
May 08, 2026, 04:03 PM UTC
Duration
3h 10m
Affected: Mendix Cloud US-EastMendix Cloud Dedicated EU (Frankfurt) AlfaMendix Cloud EU (Frankfurt)Mendix Cloud Dedicated US-West AlfaMendix Cloud Asia Pacific (Tokyo)Mendix Cloud Dedicated US-West EchoMendix Cloud Free Tier EUMendix Cloud Dedicated UK EchoMendix Cloud UKMendix Cloud Dedicated Asia Pacific (Singapore) EchoMendix Cloud IEMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East MikeMendix Cloud US-WestMendix Cloud Dedicated US-East PapaMendix Cloud Asia Pacific (Sydney)Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud Canada (Central)Mendix Cloud Dedicated EU (Frankfurt) UniformMendix Cloud Asia Pacific (Singapore)Mendix Cloud Dedicated Asia Pacific (Singapore) AbleMendix Cloud Dedicated US-East KiloMendix Cloud Dedicated US-East CharlieMendix Cloud Asia Pacific (Mumbai)Mendix Cloud Dedicated US-East ColinMendix Cloud Middle East (Bahrain)Mendix Cloud Dedicated EU (Frankfurt) MetroMendix Cloud Africa (Cape Town)Mendix Cloud Middle East (UAE)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)Mendix Cloud EU (Frankfurt): GenAI ResourcesMendix Cloud Canada (Central): GenAI Resources
Timeline · 3 updates
  1. investigating May 08, 2026, 12:52 PM UTC

    We will be applying a security hotfix to our infrastructure across all Mendix Cloud regions this afternoon. No application restarts are required and no customer impact is expected.

  2. monitoring May 08, 2026, 03:53 PM UTC

    We have applied a security hotfix to our infrastructure in all Mendix Cloud regions. We continue to monitor the systems.

  3. resolved May 08, 2026, 04:03 PM UTC

    Our clusters continue to operate without any disruption after the hotfix was applied.

Read the full incident report →

Notice April 28, 2026

Mendix Portal reduced functionality

Detected by Pingoru
Apr 28, 2026, 12:21 PM UTC
Resolved
Apr 28, 2026, 02:36 PM UTC
Duration
2h 15m
Affected: Mendix Cloud EU (Frankfurt 2)
Timeline · 3 updates
  1. identified Apr 28, 2026, 12:21 PM UTC

    We've identified an issue with application metrics in Mendix Cloud EU (Frankfurt 2) which resulted in incorrect runtime heartbeat alert emails sent to customers. We've implemented a fix and are monitoring the results. The metrics are missing from 27 April 1725 CEST until 28 April 1300 CEST and won't be recoverable. We apologize for the inconvenience caused.

  2. monitoring Apr 28, 2026, 12:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 28, 2026, 02:36 PM UTC

    This incident has been resolved.

Read the full incident report →