Resolved after 7 days 21 hours, affecting Mendix Cloud UK and Mendix Cloud Asia Pacific (Mumbai) and 1 more, on September 17, 2026.
The incident is resolved. We haven't noticed any new issues related to the reduced capacity of database resources.
Affected components
Update timeline
- identified Sep 17, 2026, 01:18 PM UTC
We have identified a reduced capacity of database resources for the following Mendix plan: - XXXL(standard/premium) We advise customers not to resize to the mentioned plan, until further notice.
- identified Sep 17, 2026, 01:22 PM UTC
We have identified another region where we experience a reduced capacity of database resources. Following plans are affected: - M21(standard/premium) - XXXL(standard/premium)
- identified Sep 17, 2026, 01:27 PM UTC
We have identified another region where we experience a reduced capacity of database resources. Following plans are affected: - L21(standard/premium) - M21(standard/premium) - XXXL(standard/premium)
- identified Sep 21, 2026, 01:45 PM UTC
We have identified another region where we experience a reduced capacity of database resources. Following plans are affected: - L21(standard/premium) - M21(standard/premium) - S21(standard/premium) - XXXL(standard/premium) Our engineering teams are working on a permanent solution.
- identified Sep 22, 2026, 02:42 PM UTC
We have identified another region where we experience a reduced capacity of database resources. The reduced capacity of database resources does not affect functionality of current databases, but it affects creation of new databases. Following plans are affected: - L21(standard/premium) - M21(standard/premium) - S21(standard/premium) - XXXL(standard/premium) Our engineering teams are working on a permanent solution.
- identified Sep 23, 2026, 08:32 AM UTC
The issue with creating new databases has been resolved. Existing databases and new database creation are now operating normally. However, upgrading existing databases on the following plans in the listed regions remains affected by reduced database resource capacity: - L21 (standard/premium) - M21 (standard/premium) - S21 (standard/premium) - XXXL (standard/premium). Our engineering teams continue to work on a permanent solution and will provide further updates as progress is made.
- monitoring Sep 24, 2026, 08:04 AM UTC
We have implemented a fix and are monitoring the results. Resizes can be resumed on all affected regions.
- resolved Sep 25, 2026, 10:37 AM UTC
The incident is resolved. We haven't noticed any new issues related to the reduced capacity of database resources.
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