Mendix incident

Issue with database in sbom server.

Resolved after 7 hours 26 minutes, affecting Control Center and Software Composition, on July 23, 2026.

postmortem Jul 23, 2026, 03:05 PM UTC

[RCA 006 - SBOM Server RDS CPU saturation & connection-pool exhaustion - Control Center \(Cloud\)](https://mendix.atlassian.net/wiki/spaces/CCC1/pages/4923031817/RCA+006+-+SBOM+Server+RDS+CPU+saturation+connection-pool+exhaustion)

Started
Jul 23, 2026, 07:38 AM UTC
Resolved
Jul 23, 2026, 03:04 PM UTC
Duration
7h 26m
Detected by Pingoru
Jul 23, 2026, 07:38 AM UTC

Affected components

Control CenterSoftware Composition

Update timeline

  1. investigating Jul 23, 2026, 07:38 AM UTC

    We are currently investigation issue.

  2. identified Jul 23, 2026, 02:35 PM UTC

    Issue was identified as a problem with the cleanup of Old SBOMs.

  3. monitoring Jul 23, 2026, 02:36 PM UTC

    Fix is applied and we will monitor the performance.

  4. resolved Jul 23, 2026, 03:04 PM UTC

    Incident has been resolved.

  5. postmortem Jul 23, 2026, 03:05 PM UTC

    [RCA 006 - SBOM Server RDS CPU saturation & connection-pool exhaustion - Control Center \(Cloud\)](https://mendix.atlassian.net/wiki/spaces/CCC1/pages/4923031817/RCA+006+-+SBOM+Server+RDS+CPU+saturation+connection-pool+exhaustion)

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