Resolved after 1 day 20 hours, affecting Backups, on July 28, 2026.
The hotfix has been deployed and we're monitoring the results. Impacted customers can upload backups again.
Affected components
Update timeline
- investigating Jul 28, 2026, 12:09 PM UTC
We are investigating an issue with Mendix Portal where customers may experience issues with uploading backups. This incident will be updated in 1 hour, or as events warrant.
- identified Jul 28, 2026, 01:52 PM UTC
The issue has been identified and we're working on a fix. We will provide updates as more information becomes available.
- identified Jul 28, 2026, 03:50 PM UTC
The fix is taking longer than expected. We're planning to release this fix on 29 Jul at 1500 UTC as a hotfix. Unfortunately we cannot offer any workaround for uploading backups until the fix is released and we apologize for the inconvenience caused by this issue.
- monitoring Jul 29, 2026, 03:10 PM UTC
The hotfix has been deployed and we're monitoring the results. Impacted customers can upload backups again.
- resolved Jul 30, 2026, 08:20 AM UTC
This incident has been resolved.
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