Mendix incident

Custom domains unavailable after restart

Minor Resolved View vendor source →

Mendix experienced a minor incident on July 23, 2026 affecting Mendix Cloud Deployment and Custom domains, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 09:30 AM UTC
Resolved
Jul 23, 2026, 12:50 PM UTC
Duration
3h 19m
Detected by Pingoru
Jul 23, 2026, 09:30 AM UTC

Affected components

Mendix Cloud DeploymentCustom domains

Update timeline

  1. investigating Jul 23, 2026, 09:30 AM UTC

    We are investigating an incident with custom domains being unavailable after restarting the environment. Customers may experience: - The application being unavailable on the custom domain - Custom domains not shown on Mendix Portal We advise customers with a custom domain on their application to not restart or deploy to those applications for the time being. This incident will be updated in 1 hour, or as events warrant.

  2. investigating Jul 23, 2026, 09:35 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 23, 2026, 10:16 AM UTC

    A fix has been implemented. Restarting the application environment recovers the custom domains. We will continue to monitor the results.

  4. resolved Jul 23, 2026, 12:50 PM UTC

    This incident has been resolved.