Resolved after 2 days 18 hours, affecting Search and Reports, on September 3, 2025.
After a period of monitoring, this issue is now resolved. Explore searches are working as expected.
Affected components
Update timeline
- investigating Sep 03, 2025, 01:38 PM UTC
We are experiencing an issue where users may see an error message in Explore while performing searches. Engineering is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.
- identified Sep 03, 2025, 01:54 PM UTC
Our engineering team has fixed this issue. Explore is functioning as expected. We will continue to monitor and provide updates accordingly. Thank you for your patience.
- resolved Sep 06, 2025, 08:11 AM UTC
After a period of monitoring, this issue is now resolved. Explore searches are working as expected.
Your product runs on more than Meltwater
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.