Meltwater incident

Users unable to login via Meltwater mobile app

Resolved after 2 days 2 hours, affecting Application, on September 24, 2025.

resolved Sep 26, 2025, 12:17 PM UTC

After a period of monitoring this issue is now resolved. Meltwater mobile and Meltwater Engage mobile app continues to function as expected.

Started
Sep 24, 2025, 09:41 AM UTC
Resolved
Sep 26, 2025, 12:17 PM UTC
Duration
2d 2h
Detected by Pingoru
Sep 24, 2025, 09:41 AM UTC

Affected components

Application

Update timeline

  1. investigating Sep 24, 2025, 09:41 AM UTC

    We are currently experiencing an issue with our Mobile app. Users will not be able to login to Meltwater Mobile or Meltwater Engage mobile apps. Our Engineering team is aware of this issue and currently working on a fix. We apologize for any inconvenience caused and we will provide updates accordingly.

  2. monitoring Sep 24, 2025, 11:55 PM UTC

    The Meltwater Mobile and Meltwater Engage applications continue to function as expected. We are closely monitoring and will continue to keep you updated on this status.

  3. resolved Sep 26, 2025, 12:17 PM UTC

    After a period of monitoring this issue is now resolved. Meltwater mobile and Meltwater Engage mobile app continues to function as expected.

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