Meltwater incident
Explore+ users unable to generate Insight Page snapshots
Resolved after 1 day 19 hours, affecting Application and Search and 1 more, on September 24, 2025.
After a period of monitoring this issue is now resolved. Explore+ users can generate Insight page snapshots without any issues.
Affected components
Update timeline
- investigating Sep 24, 2025, 04:57 PM UTC
We are experiencing an issue where Explore+ Insight Page shareable links/snapshots cannot be generated. Our engineering teams are aware of this issue and are currently investigating. We apologize for the inconvenience and will provide updates accordingly.
- monitoring Sep 24, 2025, 08:29 PM UTC
Our engineering team has resolved this issue. Explore+ Insight Page shareable links/snapshots should be generated as expected. We will continue to monitor and provide updates accordingly. Thank you for your patience.
- resolved Sep 26, 2025, 12:18 PM UTC
After a period of monitoring this issue is now resolved. Explore+ users can generate Insight page snapshots without any issues.
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