Meltwater experienced a major incident on October 6, 2025 affecting Application and Search and 1 more component, lasting 2d 20h. The incident has been resolved; the full update timeline is below.
Affected components
ApplicationSearchReports
Update timeline
- investigating Oct 06, 2025, 08:57 AM UTC
We are currently experiencing intermittent issues with Explore, where searches may not load as expected for some clients. Our engineering team is actively investigating the root cause. We apologize for any inconvenience caused and we will provide updates accordingly.
- monitoring Oct 07, 2025, 09:38 AM UTC
Our Engineering team has fixed the issue, and Explore searches are loading as expected for clients. We will continue to monitor and provide updates accordingly.
- resolved Oct 09, 2025, 05:32 AM UTC
After a period of monitoring, this issue is now resolved. Explore searches continue to function as expected.