Meltwater incident
Media Relations - Unable to modify Media List
Meltwater experienced a minor incident on October 9, 2025 affecting Application and Search and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 09, 2025, 03:16 PM UTC
We are currently experiencing an issue within Media Relations where modifying media lists, adding or removing contacts from media lists or other behaviors may not work as expected. Our Engineering team is aware of the issue and is actively investigating the cause. We apologize for any inconvenience caused and we will provide updates accordingly.
- monitoring Oct 09, 2025, 04:28 PM UTC
Our engineering team has resolved this issue. Media lists in Media Relations are functioning as expected. We will continue to monitor and provide updates accordingly. Thank you for your patience.
- investigating Oct 09, 2025, 08:42 PM UTC
We are currently experiencing an issue within Media Relations which may affect users from adding contacts to their Media Lists. Our Engineering team is aware of the issue and is actively investigating. We will continue to provide updates accordingly. Thank you for your patience.
- monitoring Oct 09, 2025, 10:07 PM UTC
Our engineering team has resolved this issue. Adding contacts to Media lists in Media Relations is functioning as expected. We will continue to monitor and provide updates accordingly. Thank you for your patience.
- resolved Oct 10, 2025, 05:47 PM UTC
After a period of monitoring, this issue is now resolved. Media Relations continues to function as expected.