Meltwater experienced a minor incident on October 15, 2025 affecting Application and Search and 1 more component, lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 15, 2025, 11:27 AM UTC
We are currently experiencing an issue with receiving X data, which may cause a delay in the latest X data appearing in searches. Our Engineering team is aware of the issue and is actively working to resolve it. We will share updates as they become available. We apologize for the inconvenience and thank you for your patience.
- monitoring Oct 16, 2025, 05:18 AM UTC
X/Twitter content is flowing into the platform as expected. We will continue to monitor the application and provide updates accordingly. Thank you for your patience.
- monitoring Oct 16, 2025, 03:31 PM UTC
X/Twitter content continues to flow into the platform as expected. Our Engineering team is actively processing the backlog for missed content. We will continue to monitor and provide updates accordingly. Thank you for your patience.
- resolved Oct 17, 2025, 09:35 AM UTC
After a period of monitoring, this issue is now resolved. Our Engineering team has processed the backlog, and X/Twitter is flowing into the platform as expected.