Meltwater experienced a minor incident on November 18, 2025 affecting Application and Search and 1 more component, lasting 23h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 04:31 PM UTC
We are currently experiencing an issue that may cause errors when performing searches or using features that rely on them. Our Engineering team is aware of the issue and is actively investigating. We apologize for the inconvenience and thank you for your patience.
- monitoring Nov 18, 2025, 05:37 PM UTC
Explore searches are now functioning as expected. Users should no longer experience issues working with features that rely on the search service. We will continue to monitor performance closely and provide updates as needed. Thank you for your patience and understanding.
- resolved Nov 19, 2025, 04:08 PM UTC
After a period of monitoring, this issue is now resolved. Explore searches continue to function as expected. Thank you for your patience.