Meltwater experienced a minor incident on December 1, 2025 affecting Application and Search and 1 more component, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 01, 2025, 05:38 PM UTC
We are currently experiencing an issue that may cause errors when performing searches or using features that rely on them. Our Engineering team is aware of the issue and is actively investigating. We apologize for the inconvenience and thank you for your patience.
- monitoring Dec 01, 2025, 07:08 PM UTC
Our Engineering team has resolved this issue. Explore and Analytics are now functioning as expected. We will continue to monitor performance closely and provide updates as needed. Thank you for your patience and understanding.
- resolved Dec 03, 2025, 04:39 PM UTC
After a period of monitoring, this issue is now resolved. Explore searches continue to function as expected. Thank you for your patience.