Medius incident

Cloud13 - Outage

Resolved after 28 minutes, affecting Cloud13, on October 28, 2026.

investigating Oct 28, 2026, 03:24 PM UTC

Customers on Cloud13 may have problems connecting to AP Automation. We are investigating the issue.

Started
Oct 28, 2026, 03:24 PM UTC
Resolved
Oct 28, 2026, 03:53 PM UTC
Duration
28m
Detected by Pingoru
Oct 28, 2026, 03:24 PM UTC

Affected components

Cloud13

Update timeline

  1. investigating Oct 28, 2026, 03:24 PM UTC

    Customers on Cloud13 may have problems connecting to AP Automation. We are investigating the issue.

  2. resolved Oct 28, 2026, 03:53 PM UTC

    Access to AP Automation is restored for all customers.

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