Medius incident

Cloud17 - Outage

Resolved after 29 minutes, affecting Cloud17, on October 28, 2026.

investigating Oct 28, 2026, 11:35 AM UTC

Customers on Cloud17 may have problems connecting to AP Automation. We are investigating the issue.

Started
Oct 28, 2026, 11:35 AM UTC
Resolved
Oct 28, 2026, 12:04 PM UTC
Duration
29m
Detected by Pingoru
Oct 28, 2026, 11:35 AM UTC

Affected components

Cloud17

Update timeline

  1. investigating Oct 28, 2026, 11:35 AM UTC

    Customers on Cloud17 may have problems connecting to AP Automation. We are investigating the issue.

  2. resolved Oct 28, 2026, 12:04 PM UTC

    Access to AP Automation is restored for all customers.

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