Maxio incident
Maxio Advanced Billing Service Disruption (Third-Party Service Issue)
Resolved after 11 minutes, on July 24, 2026.
On **July 24, 2026**, between 10:58 UTC and 11:10 UTC, Maxio Advanced Billing experienced a brief service disruption caused by an issue with a third-party service provider outage. During the incident, API requests to Maxio Advanced Billing may have failed or returned errors. If your integrations encountered failed API requests during the disruption, we recommend retrying any requests that did not complete successfully. We apologize for the inconvenience and appreciate your patience while the issue was investigated and resolved.
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Update timeline
- monitoring Jul 24, 2026, 11:21 AM UTC
We are aware of and investigating issues affecting access to Maxio Advanced Billing due to a third-party service issue. We are actively monitoring the situation and will provide updates as more information becomes available.
- resolved Jul 24, 2026, 11:32 AM UTC
This incident has been resolved.
- postmortem Jul 24, 2026, 11:56 AM UTC
On **July 24, 2026**, between 10:58 UTC and 11:10 UTC, Maxio Advanced Billing experienced a brief service disruption caused by an issue with a third-party service provider outage. During the incident, API requests to Maxio Advanced Billing may have failed or returned errors. If your integrations encountered failed API requests during the disruption, we recommend retrying any requests that did not complete successfully. We apologize for the inconvenience and appreciate your patience while the issue was investigated and resolved.
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