Matillion incident

Project Explorer: Unable to view and manage projects / schedules

Critical Resolved View vendor source →

Matillion experienced a critical incident on July 21, 2025 affecting Hub, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 10:00 AM UTC
Resolved
Jul 21, 2025, 10:07 AM UTC
Duration
6m
Detected by Pingoru
Jul 21, 2025, 10:00 AM UTC

Affected components

Hub

Update timeline

  1. investigating Jul 21, 2025, 10:00 AM UTC

    Users were unable to browse projects and related assets such as Artifacts and Schedules We are currently investigating this issue.

  2. identified Jul 21, 2025, 10:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 21, 2025, 10:07 AM UTC

    This incident has been resolved.