Matillion Outage History

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Matillion had 33 outages in the last 2 years totaling 24h 24m of downtime — averaging 1.4 incidents per month.

There were 33 Matillion outages since June 19, 2025 totaling 24h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.matillion.com

Minor October 15, 2025

Pipeline Failures Due to Variable Validation and Transformation Errors

Detected by Pingoru
Oct 15, 2025, 12:13 AM UTC
Resolved
Oct 15, 2025, 03:48 PM UTC
Duration
15h 35m
Affected: Pipeline ExecutionPipeline Execution
Timeline · 6 updates
  1. investigating Oct 15, 2025, 12:13 AM UTC

    Customers may experience unexpected behavior with how variables are validated and processed.

  2. investigating Oct 15, 2025, 08:37 AM UTC

    We are continuing to actively investigate this issue.

  3. investigating Oct 15, 2025, 12:10 PM UTC

    We are continuing to actively investigate this issue.

  4. identified Oct 15, 2025, 03:19 PM UTC

    The issue has been identified and a fix is in testing phase

  5. monitoring Oct 15, 2025, 03:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 15, 2025, 03:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 13, 2025

Investigating Issues with Maia

Detected by Pingoru
Oct 13, 2025, 08:03 AM UTC
Resolved
Oct 13, 2025, 01:32 PM UTC
Duration
5h 29m
Affected: Designer
Timeline · 3 updates
  1. investigating Oct 13, 2025, 08:03 AM UTC

    We are currently investigating reports of our AI service, Maia, being unavailable in the EU region. Users may experience errors, timeouts, or no response when attempting to use Maia features.

  2. monitoring Oct 13, 2025, 01:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 13, 2025, 01:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 29, 2025

Pipeline executions Failing due to empty variable

Detected by Pingoru
Sep 29, 2025, 06:07 PM UTC
Resolved
Sep 29, 2025, 08:06 PM UTC
Duration
1h 59m
Affected: Pipeline ExecutionPipeline Execution
Timeline · 3 updates
  1. investigating Sep 29, 2025, 06:07 PM UTC

    We've identified where if you are passing a variable that is null or empty as a post-processing output, it will cause the component to fail. We are working on a fix.

  2. investigating Sep 29, 2025, 07:50 PM UTC

    Issue resolved.

  3. resolved Sep 29, 2025, 08:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 23, 2025

Data Productivity Cloud is currently unavailable

Detected by Pingoru
Jul 23, 2025, 11:49 AM UTC
Resolved
Jul 23, 2025, 11:52 AM UTC
Duration
3m
Affected: Hub
Timeline · 4 updates
  1. investigating Jul 23, 2025, 11:49 AM UTC

    We are investigating an issue where the user interface is inaccessible for the data productivity cloud. This will not impact any scheduled or running pipelines as they currently stand. We will update you on any status changes as soon as possible.

  2. identified Jul 23, 2025, 11:51 AM UTC

    An issue was identified in the release version, which has now been rolled back. Data Productivity Cloud is now available. You're currently monitoring it.

  3. monitoring Jul 23, 2025, 11:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 23, 2025, 11:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 21, 2025

Project Explorer: Unable to view and manage projects / schedules

Detected by Pingoru
Jul 21, 2025, 10:00 AM UTC
Resolved
Jul 21, 2025, 10:07 AM UTC
Duration
6m
Affected: Hub
Timeline · 3 updates
  1. investigating Jul 21, 2025, 10:00 AM UTC

    Users were unable to browse projects and related assets such as Artifacts and Schedules We are currently investigating this issue.

  2. identified Jul 21, 2025, 10:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 21, 2025, 10:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 18, 2025

Designer currently unavailable: Error: the page could not be loaded

Detected by Pingoru
Jul 18, 2025, 01:35 PM UTC
Resolved
Jul 18, 2025, 01:43 PM UTC
Duration
8m
Affected: DesignerDesigner
Timeline · 4 updates
  1. investigating Jul 18, 2025, 01:35 PM UTC

    We are currently investigating an outage in the designing time platform, which will not impact execution or scheduled pipeline runs.

  2. identified Jul 18, 2025, 01:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 18, 2025, 01:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 18, 2025, 01:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 19, 2025

Experiencing issues with publication of pipelines.

Detected by Pingoru
Jun 19, 2025, 03:21 PM UTC
Resolved
Jun 19, 2025, 04:20 PM UTC
Duration
59m
Affected: DesignerDesigner
Timeline · 2 updates
  1. identified Jun 19, 2025, 03:21 PM UTC

    We are currently aware of an issue affecting the publication of pipelines. We are aware of the problem and are currently deploying a fix which will resolve these issues.

  2. resolved Jun 19, 2025, 04:20 PM UTC

    This incident has been resolved.

Read the full incident report →