Matillion incident

Multiple Hybrid Runners Sharing Salesforce Credentials Causing Failures

Minor Resolved View vendor source →

Matillion experienced a minor incident on October 2, 2026 affecting Pipeline Execution and Pipeline Execution and 1 more component, lasting 4d 17h. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 07:19 PM UTC
Resolved
Oct 07, 2026, 12:54 PM UTC
Duration
4d 17h
Detected by Pingoru
Oct 02, 2026, 07:19 PM UTC

Affected components

Pipeline ExecutionPipeline ExecutionPipeline Execution

Update timeline

  1. identified Oct 02, 2026, 07:19 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 05, 2026, 02:34 PM UTC

    A fix has been implemented and we are monitoring the results

  3. monitoring Oct 06, 2026, 01:55 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 06, 2026, 01:57 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 06, 2026, 01:58 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 07, 2026, 12:54 PM UTC

    This incident has been resolved. Re-authenticating is required for the fix to be applied.