Matillion incident

Issue: New Maia users may be unable to access or activate trial spin-ups

Notice Resolved View vendor source →

Matillion experienced a notice incident on July 31, 2026 affecting Designer and Designer and 1 more component, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2026, 02:33 PM UTC
Resolved
Jul 31, 2026, 04:02 PM UTC
Duration
1h 28m
Detected by Pingoru
Jul 31, 2026, 02:33 PM UTC

Affected components

DesignerDesignerDesigner

Update timeline

  1. investigating Jul 31, 2026, 02:33 PM UTC

    We are currently investigating this issue.

  2. identified Jul 31, 2026, 02:34 PM UTC

    Our team has identified the root cause and is actively working on a fix.

  3. monitoring Jul 31, 2026, 03:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 31, 2026, 04:02 PM UTC

    This incident has been resolved.