Matillion incident

Customers may experience an issue accessing Designer and Maia

Major Resolved View vendor source →

Matillion experienced a major incident on August 12, 2026 affecting Designer and Designer and 1 more component, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 08:17 AM UTC
Resolved
Aug 12, 2026, 11:50 AM UTC
Duration
3h 32m
Detected by Pingoru
Aug 12, 2026, 08:17 AM UTC

Affected components

DesignerDesignerDesigner

Update timeline

  1. investigating Aug 12, 2026, 08:17 AM UTC

    We are currently investigating an incident where customers may experience issues accessing Designer and Maia

  2. identified Aug 12, 2026, 09:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 12, 2026, 09:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 12, 2026, 11:50 AM UTC

    This incident has been resolved.