Matillion experienced a critical incident on June 18, 2026 affecting Agent Manager and Agents, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Agent ManagerAgents
Update timeline
- investigating Jun 18, 2026, 01:43 PM UTC
We are currently investigating an issue affecting the cloud-agent-service in our AU1 production environment. The service is currently unable to authenticate with our secure credential storage system, preventing it from starting up properly.
- identified Jun 18, 2026, 02:24 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 18, 2026, 03:05 PM UTC
This incident has been resolved.