Matillion incident

Data Productivity Cloud is currently unavailable

Critical Resolved View vendor source →

Matillion experienced a critical incident on July 23, 2025 affecting Hub, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2025, 11:49 AM UTC
Resolved
Jul 23, 2025, 11:52 AM UTC
Duration
3m
Detected by Pingoru
Jul 23, 2025, 11:49 AM UTC

Affected components

Hub

Update timeline

  1. investigating Jul 23, 2025, 11:49 AM UTC

    We are investigating an issue where the user interface is inaccessible for the data productivity cloud. This will not impact any scheduled or running pipelines as they currently stand. We will update you on any status changes as soon as possible.

  2. identified Jul 23, 2025, 11:51 AM UTC

    An issue was identified in the release version, which has now been rolled back. Data Productivity Cloud is now available. You're currently monitoring it.

  3. monitoring Jul 23, 2025, 11:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 23, 2025, 11:52 AM UTC

    This incident has been resolved.