Matillion Outage History

Matillion is up right now

Pingoru has recorded 52 incidents for Matillion: 47 in the last 12 months and 13 in the last 90 days.

Source: status.matillion.com

52incidents recorded
47last 12 months
13last 90 days
7 hourstypical duration
Incidents per month
0510AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct22%
Pingoru began tracking Matillion in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202652 of 720 (0%)
May 2026329 of 744 (4%)
June 2026749 of 720 (7%)
July 2026926 of 744 (4%)
August 202635 of 744 (1%)
September 202648 of 720 (1%)
October 20262114 of 507 (22%)

Incidents, newest first

Notice October 12, 2026 All Pipeline Execution - Operational 44s Hub, Agent Manager, Agent Manager, Pipeline Observability and 22 more

Started Oct 12, 2026, 06:39 PM UTC· resolved Oct 12, 2026, 06:40 PM UTC

  1. investigating Oct 12, 2026, 06:39 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 12, 2026, 06:40 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 12, 2026, 06:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 2, 2026 Multiple Hybrid Runners Sharing Salesforce Credentials Causing Failures 4d 17h Pipeline Execution, Pipeline Execution, Pipeline Execution

Started Oct 02, 2026, 07:19 PM UTC· resolved Oct 07, 2026, 12:54 PM UTC

  1. identified Oct 02, 2026, 07:19 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 05, 2026, 02:34 PM UTC

    A fix has been implemented and we are monitoring the results

  3. monitoring Oct 06, 2026, 01:55 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 06, 2026, 01:57 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 06, 2026, 01:58 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 07, 2026, 12:54 PM UTC

    This incident has been resolved. Re-authenticating is required for the fix to be applied.

Read the full incident report →

Major September 17, 2026 Some Maia runners failing to start (EU and US regions) 10m Agents, Agents

Started Sep 17, 2026, 10:09 AM UTC· resolved Sep 17, 2026, 10:20 AM UTC

  1. investigating Sep 17, 2026, 10:09 AM UTC

    We are currently investigating this issue

  2. identified Sep 17, 2026, 10:10 AM UTC

    The issue has been identified and a fix is being reviewed

  3. resolved Sep 17, 2026, 10:20 AM UTC

    This incident has been resolved

Read the full incident report →

Major September 11, 2026 We have identified an issue affecting pipeline execution in the US region and are working on a resolution. 2h 12m Pipeline Execution

Started Sep 11, 2026, 05:57 AM UTC· resolved Sep 11, 2026, 08:10 AM UTC

  1. investigating Sep 11, 2026, 05:57 AM UTC

    We are currently investigating this issue.

  2. investigating Sep 11, 2026, 07:12 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 11, 2026, 08:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 1, 2026 Customers receiving Authentication failed messages upon login attempts 52m Hub

Started Sep 01, 2026, 05:03 PM UTC· resolved Sep 01, 2026, 05:55 PM UTC

  1. investigating Sep 01, 2026, 05:03 PM UTC

    We are currently investigating this issue.

  2. identified Sep 01, 2026, 05:10 PM UTC

    We are currently experiencing an incident where the Permission service deployment errored out in Production. Users attempting to log in are impacted as new tokens cannot be issued due to hitting the global token limit. The merchant support portal is also affected. The team is actively investigating the root cause.

  3. resolved Sep 01, 2026, 05:55 PM UTC

    Root Cause: The deployment of a Permission Service triggered an out of memory (OOM) event which led to widespread permission check failures across the product.

Read the full incident report →

Minor September 1, 2026 Some Paygo customers experiencing licensing issues 4h 44m Hub

Started Sep 01, 2026, 03:24 AM UTC· resolved Sep 01, 2026, 08:09 AM UTC

  1. investigating Sep 01, 2026, 03:24 AM UTC

    We have received reports that multiple Paygo customers are experiencing license related outages and are actively investigating.

  2. identified Sep 01, 2026, 04:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 01, 2026, 04:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Sep 01, 2026, 05:33 AM UTC

    We are currently investigating this issue.

  5. resolved Sep 01, 2026, 08:09 AM UTC

    This incident has now been resolved

Read the full incident report →

Critical August 17, 2026 Service Disruption (All Regions) - Projects Not Accessible 55m Designer, Designer, Pipeline Execution, Pipeline Execution and 2 more

Started Aug 17, 2026, 05:53 PM UTC· resolved Aug 17, 2026, 06:48 PM UTC

  1. investigating Aug 17, 2026, 05:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 17, 2026, 06:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 17, 2026, 06:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 17, 2026 Service Disruption (AU Region) - Projects Not Accessible 1m Designer, Pipeline Execution

Started Aug 17, 2026, 05:40 PM UTC· resolved Aug 17, 2026, 05:42 PM UTC

  1. investigating Aug 17, 2026, 05:40 PM UTC

    We are currently investigating this issue.

  2. resolved Aug 17, 2026, 05:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 12, 2026 Customers may experience an issue accessing Designer and Maia 3h 32m Designer, Designer, Designer

Started Aug 12, 2026, 08:17 AM UTC· resolved Aug 12, 2026, 11:50 AM UTC

  1. investigating Aug 12, 2026, 08:17 AM UTC

    We are currently investigating an incident where customers may experience issues accessing Designer and Maia

  2. identified Aug 12, 2026, 09:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 12, 2026, 09:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 12, 2026, 11:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 31, 2026 Issue: New Maia users may be unable to access or activate trial spin-ups 1h 28m Designer, Designer, Designer

Started Jul 31, 2026, 02:33 PM UTC· resolved Jul 31, 2026, 04:02 PM UTC

  1. investigating Jul 31, 2026, 02:33 PM UTC

    We are currently investigating this issue.

  2. identified Jul 31, 2026, 02:34 PM UTC

    Our team has identified the root cause and is actively working on a fix.

  3. monitoring Jul 31, 2026, 03:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 31, 2026, 04:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 28, 2026 Incident: Degraded service in AU region 1h 3m Pipeline Execution

Started Jul 28, 2026, 11:34 AM UTC· resolved Jul 28, 2026, 12:38 PM UTC

  1. investigating Jul 28, 2026, 11:34 AM UTC

    Our team is actively investigating the issue and working to restore normal service as quickly as possible.

  2. resolved Jul 28, 2026, 12:38 PM UTC

    The issue affecting the AU1 (Australia) region has been resolved, and services are operating normally. We have confirmed that the affected systems have recovered, and we will continue to monitor the environment to ensure ongoing stability. We apologise for any inconvenience caused and appreciate your patience

Read the full incident report →

Minor July 24, 2026 Maia Team - unable to search for orchestration, components. 41m Designer, Designer, Designer

Started Jul 24, 2026, 12:02 PM UTC· resolved Jul 24, 2026, 12:43 PM UTC

  1. investigating Jul 24, 2026, 12:02 PM UTC

    We have discovered an issue where Maya teams is currently unable to search for orchestration components during building of pipelines.This will lead to a degraded build time experience

  2. monitoring Jul 24, 2026, 12:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2026, 12:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 24, 2026 S3 Load/Unload or Azure Blob Storage Load/Unload COPY failures 7h 10m Pipeline Execution, Pipeline Execution, Pipeline Execution

Started Jul 24, 2026, 08:02 AM UTC· resolved Jul 24, 2026, 03:13 PM UTC

  1. investigating Jul 24, 2026, 08:02 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 24, 2026, 08:32 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 24, 2026, 09:15 AM UTC

    The issue has been identified and a fix is being implemented

  4. resolved Jul 24, 2026, 03:13 PM UTC

    This incident has been resolved

Read the full incident report →

Critical July 21, 2026 Currently unable to load projects within Maia Foundation 1h 17m Hub

Started Jul 21, 2026, 11:39 AM UTC· resolved Jul 21, 2026, 12:56 PM UTC

  1. investigating Jul 21, 2026, 11:39 AM UTC

    We are currently investigating this issue.

  2. identified Jul 21, 2026, 11:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 21, 2026, 12:28 PM UTC

    We are continuing to work on the fix will update once we go into monitoring status.

  4. monitoring Jul 21, 2026, 12:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 21, 2026, 12:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 16, 2026 User Settings - Unavailable 47m Hub

Started Jul 16, 2026, 08:03 AM UTC· resolved Jul 16, 2026, 08:50 AM UTC

  1. investigating Jul 16, 2026, 08:03 AM UTC

    We are currently investigating this issue.

  2. identified Jul 16, 2026, 08:45 AM UTC

    The issue has been identified the fix is in progress.

  3. monitoring Jul 16, 2026, 08:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 16, 2026, 08:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 9, 2026 Snowflake Runner Key-pair/Secret Retrieval Failures 2h 20m Agents, Agents, Agents

Started Jul 09, 2026, 12:23 PM UTC· resolved Jul 09, 2026, 02:44 PM UTC

  1. identified Jul 09, 2026, 12:23 PM UTC

    The issue has been identified and a fix is being implemented

  2. resolved Jul 09, 2026, 02:44 PM UTC

    This incident has been resolved

Read the full incident report →

Minor July 6, 2026 New user onboarding failures; trial Snowflake keypair secret mismatch breaks pipeline execution 1h 12m Pipeline Execution, Pipeline Execution

Started Jul 06, 2026, 05:51 PM UTC· resolved Jul 06, 2026, 07:03 PM UTC

  1. investigating Jul 06, 2026, 05:51 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 06, 2026, 07:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 3, 2026 We are currently experiencing an issue affecting components whose names end with "Query". Please do not enable AutoDebug log verbosity levels 3, 4, or 5 until this incident has been resolved. 10h 52m Agents, Agents, Agents

Started Jul 03, 2026, 09:06 AM UTC· resolved Jul 03, 2026, 07:58 PM UTC

  1. investigating Jul 03, 2026, 09:06 AM UTC

    We are currently investigating this issue.

  2. identified Jul 03, 2026, 09:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 03, 2026, 03:12 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jul 03, 2026, 04:25 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jul 03, 2026, 07:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 03, 2026, 07:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 30, 2026 US Region: Experiencing degraded pipeline execution performance. 2h 28m Pipeline Execution

Started Jun 30, 2026, 12:34 PM UTC· resolved Jun 30, 2026, 03:03 PM UTC

  1. investigating Jun 30, 2026, 12:34 PM UTC

    We are currently investigating this issue.

  2. identified Jun 30, 2026, 12:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 30, 2026, 01:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 30, 2026, 03:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 29, 2026 Maia Team conversations becoming stuck 1m Hub

Started Jun 29, 2026, 03:38 PM UTC· resolved Jun 29, 2026, 03:39 PM UTC

  1. investigating Jun 29, 2026, 03:38 PM UTC

    We observed an increase in Maia Team conversations becoming stuck. A fix has been implemented and the issue mitigated. Conversations may take a short period of time to be recovered.

  2. monitoring Jun 29, 2026, 03:39 PM UTC

    A fix has been implemented and the issue mitigated.

  3. resolved Jun 29, 2026, 03:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 19, 2026 Salesforce OAuth - Token Refresh Failing 6h 41m Pipeline Execution, Pipeline Execution, Pipeline Execution

Started Jun 19, 2026, 09:09 AM UTC· resolved Jun 19, 2026, 03:51 PM UTC

  1. identified Jun 19, 2026, 09:09 AM UTC

    The issue has been implemented and is being reviewed

  2. investigating Jun 19, 2026, 09:41 AM UTC

    We are currently investigating the issue

  3. resolved Jun 19, 2026, 03:51 PM UTC

    This incident has been resolved

Read the full incident report →

Critical June 18, 2026 Connectivity Issues in AU1 Production 1h 21m Agent Manager, Agents

Started Jun 18, 2026, 01:43 PM UTC· resolved Jun 18, 2026, 03:05 PM UTC

  1. investigating Jun 18, 2026, 01:43 PM UTC

    We are currently investigating an issue affecting the cloud-agent-service in our AU1 production environment. The service is currently unable to authenticate with our secure credential storage system, preventing it from starting up properly.

  2. identified Jun 18, 2026, 02:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 18, 2026, 03:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 10, 2026 OData component failure 22h 41m Designer, Designer

Started Jun 10, 2026, 08:49 AM UTC· resolved Jun 11, 2026, 07:30 AM UTC

  1. identified Jun 10, 2026, 08:49 AM UTC

    We are currently investigating errors in the OData component for useidurl parameters.

  2. monitoring Jun 10, 2026, 10:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2026, 07:30 AM UTC

    This incident has been resolved

Read the full incident report →

Critical June 8, 2026 New Agent deployments having issues running Tasks in US Region 18m Agents

Started Jun 08, 2026, 12:08 PM UTC· resolved Jun 08, 2026, 12:26 PM UTC

  1. investigating Jun 08, 2026, 12:08 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 08, 2026, 12:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 27, 2026 Intermittent UI issue impacting navigation into Maia Foundation due to loading new frontend services (Designer, Obs Dash, Project Explorer), causing ChunkLoadError and “Something went wrong” messages. 6h 16m Hub, Designer, Designer, Designer

Started May 27, 2026, 01:26 PM UTC· resolved May 27, 2026, 07:43 PM UTC

  1. investigating May 27, 2026, 01:26 PM UTC

    We are currently investigating this issue.

  2. identified May 27, 2026, 01:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 27, 2026, 07:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 27, 2026, 07:43 PM UTC

    This incident has been resolved.

Read the full incident report →