Marqeta incident

Some customers may experienced failures reaching APIs

Minor Resolved View vendor source →

Marqeta experienced a minor incident on August 15, 2025 affecting Core API, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2025, 03:12 PM UTC
Resolved
Aug 15, 2025, 04:37 PM UTC
Duration
1h 24m
Detected by Pingoru
Aug 15, 2025, 03:12 PM UTC

Affected components

Core API

Update timeline

  1. identified Aug 15, 2025, 03:12 PM UTC

    Marqeta observed a technical issue causing intermittent API calls failure response to some of Marqeta customers ended at 07:26 PDT, and currently Marqeta support teams are working on isolating the issue cause.

  2. monitoring Aug 15, 2025, 03:33 PM UTC

    An internal network process was in a degraded state that resulted in a failure to respond to a subset of customer requests. Less than 0.6% of API traffic was affected. The process has been identified and remediated. We continue to monitor our environment for any abnormality.

  3. resolved Aug 15, 2025, 04:37 PM UTC

    Marqeta closely monitored the situation to ensure stability, and the service issue has been fully resolved