Marqeta incident

Real Time Decisioning service was impaired

Notice Resolved View vendor source →

Marqeta experienced a notice incident on August 28, 2025 affecting Risk & Disputes, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 03:13 PM UTC
Resolved
Aug 28, 2025, 06:55 PM UTC
Duration
3h 41m
Detected by Pingoru
Aug 28, 2025, 03:13 PM UTC

Affected components

Risk & Disputes

Update timeline

  1. monitoring Aug 28, 2025, 03:13 PM UTC

    Marqeta engineers were alerted to an outage of our RTD (Real Time Decisioning) Service from 7:12 AM Pacific to 7:27 AM Pacific. The root cause was identified and the service is operating as expected. The response team remains engaged and is monitoring service health at this time.

  2. resolved Aug 28, 2025, 06:55 PM UTC

    RTD (Real Time Decisioning) Service stability validated after monitoring