Ongoing since 09:19 PM UTC.
We have identified an issue that is affecting customers attempting to log in to their Luno account. Customers who are logged in via mobile devices will not be affected; customers logged in on the web may experience timeouts and will not be able to log in. API customers will not be affected. We are working on this as a priority and apologize for any inconvenience caused. Updates to follow
Update timeline
- identified Nov 06, 2026, 09:19 PM UTC
We have identified an issue that is affecting customers attempting to log in to their Luno account. Customers who are logged in via mobile devices will not be affected; customers logged in on the web may experience timeouts and will not be able to log in. API customers will not be affected. We are working on this as a priority and apologize for any inconvenience caused. Updates to follow
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