Resolved after 6 hours 48 minutes, on November 4, 2026.
The issue has been resolved by our 3rd party payment provider within NG. We apologise for the inconvenience.
Update timeline
- identified Nov 04, 2026, 01:46 AM UTC
We’re currently experiencing issues that may prevent some NG customers from completing deposits and withdrawals. We apologise for the inconvenience.
- resolved Nov 04, 2026, 08:34 AM UTC
The issue has been resolved by our 3rd party payment provider within NG. We apologise for the inconvenience.
Your product runs on more than Luno
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services