Luno incident

Crypto Send Delays

Ongoing since 12:45 PM UTC.

identified Nov 03, 2026, 12:45 PM UTC

We are currently experiencing an issue with a third-party service provider that is impacting outgoing transactions. As a result, you may experience crypto send delays. Please be assured that your funds are entirely safe. Our team is actively monitoring the situation and working closely with our partner to restore full service as quickly as possible. We apologise for the inconvenience and will provide another update as soon as we have more information.

Started
Nov 03, 2026, 12:45 PM UTC
Resolved
Ongoing
Duration
● 1h 57m
Detected by Pingoru
Nov 03, 2026, 12:45 PM UTC

Update timeline

  1. identified Nov 03, 2026, 12:45 PM UTC

    We are currently experiencing an issue with a third-party service provider that is impacting outgoing transactions. As a result, you may experience crypto send delays. Please be assured that your funds are entirely safe. Our team is actively monitoring the situation and working closely with our partner to restore full service as quickly as possible. We apologise for the inconvenience and will provide another update as soon as we have more information.

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