Is Luno down?

Last checked 3m ago
Current status
Luno is up

No incidents right now.

Official status page: https://status.luno.com · Polled every 5 minutes · 1 component tracked

Luno is operational right now. Last checked 3m ago; the most recent incident resolved 2h ago.

Real-time Luno status, recent outages, and incident history — pulled directly from Luno's official status page at https://status.luno.com every 5 minutes. Pingoru tracks 1 Luno service and has captured 51 incidents in the last 90 days (99.98% uptime). Get email, Slack, Discord, or webhook alerts the moment Luno reports a new incident — free for 5 monitors, no credit card.

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Luno uptime 99.98% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 14d 9h
    Started Aug 31, 2026, 02:03 PM UTC
    Timeline · 1 update
    • identified · Aug 31, 2026, 02:03 PM UTC

      We have identified an issue that is affecting South African customers who attempt to buy cryptocurrency with the Instant Buy feature and receive an error. Customers can still use instant deposit and EFT options to buy cryptocurrency. We are working on this as a priority

    Latest: We have identified an issue that is affecting South African customers who attempt to buy cryptocurrency with the Instant Buy feature and receive an error. Customers can still use i…

  2. Ongoing ● 132d 8h
    Started May 05, 2026, 03:04 PM UTC
    Timeline · 7 updates
    • identified · May 05, 2026, 03:04 PM UTC

      We have identified an issue causing withdrawal processing in Kenya to be unsuccessful. Customers who attempt to withdraw funds from their Luno account in Kenya will see that it will fail. Unfortunately, the issue is withour payment provider, and we are working with them to solve this as quickly as possible. We appreciate your understanding in this matter.

    • identified · May 08, 2026, 12:53 PM UTC

      We are continuing to work with our payment provider within Kenya to resolve this issue as quickly as possible. We appreciate you patience and understanding in this matter

    • identified · May 21, 2026, 08:32 AM UTC

      We are continuing to work with our payment provider within Kenya to resolve this issue as quickly as possible. We sincerely apologise for the disruption and appreciate you patience in this matter.

    • identified · Jun 05, 2026, 06:58 AM UTC

      Once again, we sincerely apologise for the delay in resolving this incident. Luno teams are working hard with our 3rd party in Kenya daily to get the issue resolved as a matter of urgency. We are hopeful that they will have a resolution by the end of the week.

    • identified · Jun 10, 2026, 11:50 AM UTC

      Unfortunately the resolution detailed by the 3rd party has not been successful. We are now being quoted June 25th as a conclusive resolution date. We will continue to put pressure on the 3rd party for updates Again, we sincerely apologise for the inconvenience and appreciate your continued patience. Sends are still available.

    • identified · Jun 24, 2026, 03:08 PM UTC

      We are currently experiencing a disruption affecting deposits and withdrawals for our customers in Kenya. This issue stems from a technical challenge with our payment provider, and our team is actively collaborating with them to restore service as swiftly as possible. Thank you for your patience and understanding as we work to resolve this.

    • identified · Jun 30, 2026, 02:13 PM UTC

      Update: Withdrawals have resumed processing but will have longer-than-normal processing times. Deposits are still unavailable. We appreciate your patience apologise for any inconvenience caused.

    Latest: Update: Withdrawals have resumed processing but will have longer-than-normal processing times. Deposits are still unavailable. We appreciate your patience apologise for any inconve…

Recent outages & incidents

Past 90 days
  1. Resolved 1h 5m
    Started Sep 11, 2026, 01:24 PM UTC · Resolved Sep 11, 2026, 02:29 PM UTC
    Timeline · 2 updates
    • identified · Sep 11, 2026, 01:24 PM UTC

      Customers using the exchange and executing trades may see delays with their balance updates, which may cause customers who perform high-volume trading to experience disruptions with their trading due to the delays to balance updates. Customers who use Instant Buy and Sell will not be affected. We are working on this as a priority.

    • resolved · Sep 11, 2026, 02:29 PM UTC

      Update: We are no longer seeing delays in balance updates for customers who use the exchange. We appreciate your patience and understanding in this matter.

    Latest: Update: We are no longer seeing delays in balance updates for customers who use the exchange. We appreciate your patience and understanding in this matter.

  2. Resolved 3d 17h
    Started Sep 10, 2026, 02:57 PM UTC · Resolved Sep 14, 2026, 08:02 AM UTC
    Timeline · 2 updates
    • identified · Sep 10, 2026, 02:57 PM UTC

      Date: Thursday, 10 September 2026 Time: 10:00 PM – 11:00 PM (WAT) Expected downtime: 30–45 minutes What this means for you: During this window, you may experience brief disruptions to payments, including deposits, withdrawals, and related services. All pending transactions will be processed automatically once maintenance is complete — nothing will be lost. If possible, we recommend completing any payments before or after this window. We apologise for any inconvenience and will confirm here once maintenance is complete.

    • resolved · Sep 14, 2026, 08:02 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 5d 22h
    Started Sep 03, 2026, 11:14 AM UTC · Resolved Sep 09, 2026, 09:44 AM UTC
    Timeline · 3 updates
    • identified · Sep 03, 2026, 11:14 AM UTC

      We've identified an issue causing delays with FPX deposits. Our team is aware and working on a fix. We'll post an update once this is resolved. We apologise for any inconvenience and appreciate your patience.

    • monitoring · Sep 03, 2026, 11:18 AM UTC

      A fix has been implemented and the backlog has now cleared. Funds should be reflecting in accounts as expected. We're continuing to monitor the situation closely to ensure stability.

    • resolved · Sep 09, 2026, 09:44 AM UTC

      All systems are back to normal, and the backlog has been cleared. Your funds should now be fully visible in your account. Thank you for your patience.

    Latest: All systems are back to normal, and the backlog has been cleared. Your funds should now be fully visible in your account. Thank you for your patience.

  4. Resolved 5d 3h
    Started Aug 28, 2026, 12:02 PM UTC · Resolved Sep 02, 2026, 03:11 PM UTC
    Timeline · 3 updates
    • identified · Aug 28, 2026, 12:02 PM UTC

      We are aware of intermittent FPX deposit failures for customers in Malaysia. We are actively working with our third-party provider to resolve this issue. If your deposit fails, please try again shortly or use an alternative deposit method. We will provide an update as soon as we have more information.

    • monitoring · Aug 28, 2026, 08:36 PM UTC

      A fix has been successfully deployed, and transactions are now processing again. You may still notice some delays in processing times We’ll continue to monitor the situation closely and provide further updates if needed.

    • resolved · Sep 02, 2026, 03:11 PM UTC

      This incident is fully resolved and transactions are processing again. We apologise for any inconvenience caused.

    Latest: This incident is fully resolved and transactions are processing again. We apologise for any inconvenience caused.

  5. Resolved 4d 16h
    Started Aug 28, 2026, 09:10 AM UTC · Resolved Sep 02, 2026, 02:04 AM UTC
    Timeline · 2 updates
    • identified · Aug 28, 2026, 09:10 AM UTC

      The 31st August & 1st September 2026 are public holidays in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until 3rd September 2026. Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements. Please view our full withdrawal schedule via the link below: https://guide.luno.com/hc/articles/11035601393565 __ Notis Cuti Umum - Permintaan Pengeluaran akan mengambil tempoh yang lebih lama daripada biasa di Malaysia. 31 Ogos dan 1 September 2026 ialah cuti umum di Malaysia. Sehubungan dengan itu, bank-bank tidak akan memproses sebarang pembayaran pada tarikh ini. Sebarang pengeluaran daripada Luno yang dihantar ke pihak bank tidak akan diproses sehingga 3 September 2026.

    • resolved · Sep 02, 2026, 02:04 AM UTC

      Withdrawals are now being processed as scheduled.

    Latest: Withdrawals are now being processed as scheduled.

See the full Luno outage history

20 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Luno outage history →

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Outage history

Past 90 days · 24 incidents View full outage history →