Is Luno down?
Last checked 2m agoNo incidents right now.
Luno is operational right now. Last checked 2m ago; the most recent incident resolved 3d ago.
Real-time Luno status, recent outages, and incident history — pulled directly from Luno's official status page at https://status.luno.com every 5 minutes. Pingoru tracks 1 Luno service and has captured 60 incidents in the last 90 days (99.98% uptime). Get email, Slack, Discord, or webhook alerts the moment Luno reports a new incident — free for 5 monitors, no credit card.
Active incidents 2
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Timeline · 7 updates
- identified · May 05, 2026, 03:04 PM UTC
We have identified an issue causing withdrawal processing in Kenya to be unsuccessful. Customers who attempt to withdraw funds from their Luno account in Kenya will see that it will fail. Unfortunately, the issue is withour payment provider, and we are working with them to solve this as quickly as possible. We appreciate your understanding in this matter.
- identified · May 08, 2026, 12:53 PM UTC
We are continuing to work with our payment provider within Kenya to resolve this issue as quickly as possible. We appreciate you patience and understanding in this matter
- identified · May 21, 2026, 08:32 AM UTC
We are continuing to work with our payment provider within Kenya to resolve this issue as quickly as possible. We sincerely apologise for the disruption and appreciate you patience in this matter.
- identified · Jun 05, 2026, 06:58 AM UTC
Once again, we sincerely apologise for the delay in resolving this incident. Luno teams are working hard with our 3rd party in Kenya daily to get the issue resolved as a matter of urgency. We are hopeful that they will have a resolution by the end of the week.
- identified · Jun 10, 2026, 11:50 AM UTC
Unfortunately the resolution detailed by the 3rd party has not been successful. We are now being quoted June 25th as a conclusive resolution date. We will continue to put pressure on the 3rd party for updates Again, we sincerely apologise for the inconvenience and appreciate your continued patience. Sends are still available.
- identified · Jun 24, 2026, 03:08 PM UTC
We are currently experiencing a disruption affecting deposits and withdrawals for our customers in Kenya. This issue stems from a technical challenge with our payment provider, and our team is actively collaborating with them to restore service as swiftly as possible. Thank you for your patience and understanding as we work to resolve this.
- identified · Jun 30, 2026, 02:13 PM UTC
Update: Withdrawals have resumed processing but will have longer-than-normal processing times. Deposits are still unavailable. We appreciate your patience apologise for any inconvenience caused.
Latest: Update: Withdrawals have resumed processing but will have longer-than-normal processing times. Deposits are still unavailable. We appreciate your patience apologise for any inconve…
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Timeline · 1 update
- identified · Feb 23, 2026, 05:41 PM UTC
Starting Tuesday, 24 February 2026 at 11:00 WIB, deposit services via Bank Transfer will be temporarily unavailable until further notice. During this period, customers will not be able to make deposits using the Bank Transfer method. To continue funding your account, please use GoPay, which remains fully operational. We apologise for any inconvenience this may cause and appreciate your understanding. Updates will be provided once deposit services via Bank Transfer are restored. Deposit melalui Bank Transfer Tidak Tersedia Sementara Mulai Selasa, 24 Februari 2026 pukul 11.00 WIB, layanan deposit melalui Bank Transfer tidak tersedia untuk sementara waktu hingga pemberitahuan lebih lanjut. Selama periode ini, pelanggan tidak dapat melakukan deposit menggunakan metode Bank Transfer. Untuk tetap melakukan deposit, silakan gunakan metode deposit GoPay, yang tetap beroperasi secara normal. Kami mohon maaf atas ketidaknyamanan yang mungkin ditimbulkan dan terima kasih atas pengertian Anda. Informasi terbaru akan kami sampaikan setelah layanan deposit melalui Bank Transfer kembali tersedia.
Latest: Starting Tuesday, 24 February 2026 at 11:00 WIB, deposit services via Bank Transfer will be temporarily unavailable until further notice. During this period, customers will not be …
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Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- identified · Jul 22, 2026, 11:59 AM UTC
Customers in Indonesia may experience delays in account verification due to downtime with our third-party verification provider. We are actively monitoring the situation. Apologies for any inconvenienced caused.
- resolved · Jul 23, 2026, 07:09 AM UTC
The issue has been resolved. Thank you for your patience.
Latest: The issue has been resolved. Thank you for your patience.
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Timeline · 2 updates
- identified · Jul 21, 2026, 11:58 AM UTC
We are currently investigating an issue affecting USDC Earn reward payouts. Our team is actively working on a resolution. We apologise for the inconvenience.
- resolved · Jul 23, 2026, 06:18 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 2 updates
- identified · Jul 06, 2026, 08:12 AM UTC
We are currently experiencing a delay in the processing of DOT staking rewards. Customers who have staked DOT cryptocurrency will experience delayed reward payouts. We sincerely apologise for the inconvenience this causes. Our team is actively working on a fix
- resolved · Jul 07, 2026, 09:56 AM UTC
We can no longer see any staking reward delays for DOT cryptocurrency. We appreciate your patience and understanding in this matter.
Latest: We can no longer see any staking reward delays for DOT cryptocurrency. We appreciate your patience and understanding in this matter.
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Timeline · 4 updates
- investigating · Jul 03, 2026, 05:57 PM UTC
We are currently investigating an issue causing delayed balance updates for some customers. We are working on this as a priority and will provide updates as soon as possible
- identified · Jul 03, 2026, 06:34 PM UTC
We have identified the cause of this issue and are working on a fix. We hope to see this resolved soon and will provide updates as soon as possible.
- monitoring · Jul 03, 2026, 06:39 PM UTC
A fix has been implemented, and we are seeing order balances updating normally across the exchange. Any previously delayed funds are actively being processed and will reflect in your account. Our team will continue to monitor system performance closely to ensure full stability.
- resolved · Jul 04, 2026, 05:49 PM UTC
The issue with delayed balance updates is fully resolved and all systems are operating normally. We apologise for any inconvenience.
Latest: The issue with delayed balance updates is fully resolved and all systems are operating normally. We apologise for any inconvenience.
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Timeline · 2 updates
- identified · Jun 24, 2026, 07:13 AM UTC
We have identified an issue causing the cryptocurrencies of TRON and DOGE to be unable to be sent. Customers attempting to send these cryptocurrencies should receive an error. Buying and selling these cryptocurrencies are not affected. Our team is working on to fix this issue ASAP. Updates to follow
- resolved · Jun 24, 2026, 07:50 AM UTC
Update: We are no longer seeing any issues with sends for TRON/DOGE. Services are working as expected. We thank you for pateince and understanding in this matter.
Latest: Update: We are no longer seeing any issues with sends for TRON/DOGE. Services are working as expected. We thank you for pateince and understanding in this matter.
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See the full Luno outage history
34 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Luno outage history →Or sign up free to get alerts when Luno breaks · 10 free monitors · No credit card
- Started Jul 22, 2026, 11:59 AM UTC · Resolved Jul 23, 2026, 07:09 AM UTC · 19h 10m
- Started Jul 21, 2026, 11:58 AM UTC · Resolved Jul 23, 2026, 06:18 AM UTC · 1d 18h
- Delayed DOT Staking rewards ResolvedStarted Jul 06, 2026, 08:12 AM UTC · Resolved Jul 07, 2026, 09:56 AM UTC · 1d 1h
- Order Balance Update Delays ResolvedStarted Jul 03, 2026, 05:57 PM UTC · Resolved Jul 04, 2026, 05:49 PM UTC · 23h 51m
- Started Jun 24, 2026, 07:13 AM UTC · Resolved Jun 24, 2026, 07:50 AM UTC · 36m
- Sends are delayed for USDT ResolvedStarted Jun 23, 2026, 12:42 AM UTC · Resolved Jun 23, 2026, 08:24 AM UTC · 7h 41m
- Started Jun 19, 2026, 05:21 PM UTC · Resolved Jun 20, 2026, 05:48 AM UTC · 12h 26m
- Scheduled Database Maintenance ResolvedStarted Jun 18, 2026, 09:43 AM UTC · Resolved Jun 18, 2026, 12:51 PM UTC · 3h 7m