Luno incident

Delayed withdrawals in Nigeria

Ongoing since 01:25 PM UTC.

identified Nov 06, 2026, 01:25 PM UTC

We have identified an issue causing withdrawal delays for customers in Nigeria. Customers can initiate withdrawals but will experience longer-than-usual processing times. Our team is working on this as a priority. We appreciate your understanding in this matter.

Started: Nov 06, 2026, 01:25 PM UTC
Resolved: Ongoing
Duration: ● 1h 19m
Detected by Pingoru: Nov 06, 2026, 01:25 PM UTC

Update timeline

identified Nov 06, 2026, 01:25 PM UTC

We have identified an issue causing withdrawal delays for customers in Nigeria. Customers can initiate withdrawals but will experience longer-than-usual processing times. Our team is working on this as a priority. We appreciate your understanding in this matter.

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