Lunar incident

Card Details & adding to digital wallet unavailable

Resolved after 30 minutes, affecting 💳 Card information, on July 7, 2026.

resolved Jul 07, 2026, 10:32 AM UTC

We can now confirm that everything is back to normal. The issue lasted between 11:07 and 11:58 CEST. We apologise for any inconvenience this may have caused.

Started
Jul 07, 2026, 10:01 AM UTC
Resolved
Jul 07, 2026, 10:32 AM UTC
Duration
30m
Detected by Pingoru
Jul 07, 2026, 10:01 AM UTC

Affected components

💳 Card information

Update timeline

  1. investigating Jul 07, 2026, 10:01 AM UTC

    We are currently experiencing an issue that prevents customers from viewing their card details in the app or adding cards to digital wallets. Our team is actively investigating, and we will provide an update as soon as more information is available.

  2. monitoring Jul 07, 2026, 10:19 AM UTC

    A fix has been implemented and confirmed working. We are monitoring to ensure the service remains stable.

  3. resolved Jul 07, 2026, 10:32 AM UTC

    We can now confirm that everything is back to normal. The issue lasted between 11:07 and 11:58 CEST. We apologise for any inconvenience this may have caused.

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