Lumos incident

Time-based access not expiring

Ongoing since 07:19 PM UTC, affecting AppStore.

identified Nov 09, 2026, 07:23 PM UTC

The issue has been identified and a fix is being implemented.

Started
Nov 09, 2026, 07:19 PM UTC
Resolved
Ongoing
Duration
● 5m
Detected by Pingoru
Nov 09, 2026, 07:19 PM UTC

Affected components

AppStore

Update timeline

  1. investigating Nov 09, 2026, 07:19 PM UTC

    Our engineers are investigating an issue where time-based access is not being removed when it reaches its expiry, and requesters are not receiving reminders to extend access. We will share updates here as we have them.

  2. identified Nov 09, 2026, 07:23 PM UTC

    The issue has been identified and a fix is being implemented.

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