Login.gov experienced a minor incident on September 9, 2025 affecting Single Sign-On & Identity Proofing (secure.login.gov), lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Single Sign-On & Identity Proofing (secure.login.gov)
Update timeline
- investigating Sep 09, 2025, 04:00 PM UTC
Users may be unable to proof identity at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. All other services are functioning normally at this time. We will provide an update as soon as more information is available.
- monitoring Sep 09, 2025, 04:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 09, 2025, 05:01 PM UTC
This incident has been resolved.